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Rank
38th
Out of 231

Radisson Hotel at Cross Keys

Average Price: $147  
 
Hotel Class:
5100 Falls Road, (100 Village Sq)
Baltimore, 21210 View map  
3-Star Hotel Rank: 20 of 33
Average review rating: 3.54
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (44) , MyTravelGuide (74) , Travelocity (3) , TripAdvisor (107) , YahooTravel (6)
SAFE TO BOOK ? (1/5 issues found)
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Manager
Appears in 9 comments. 
The following words were used in comments with Manager:
 
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1. Their Restaurant Manager Dave is just spectacular and and all the waitstaff are always very friendly and attentive.
"Sweet Treasure in Baltimore " Read full review on TripAdvisor   11/16/2008 Vote      
2. After checking in, we were met at the elevator by a manager from the bar who took us around to the freight elevator, telling us that the regular elevators were all broken.
"Needs a remodel " Read full review on TripAdvisor   10/30/2011 Vote      
3. I never heard once from any manager during my several days' stay.
"Atrocious " Read full review on TripAdvisor   1/6/2011 Vote      
4. did do my nerves a good job -staff were mostly courteous,namely tammy,miss vama(not sure of name), shuttle service guys-carl,john,mike(are these names correct?)the manager, mikeit is so nestled away in the woods with some high end boutiques which gave me a feel of america.
"peaceful getaway, yet connected to downtown, thanx to shuttle service " Read full review on TripAdvisor   6/8/2009 Vote      
5. I flagged her down and indicated that we wanted to speak to her manager and she said that we could talk to him after our meal and that he would be somewhere outside the restaurant.
"Shows its age and needs better staff training " Read full review on TripAdvisor   2/23/2008 Vote      
6. When the general manager finally returned my call days later, he did sound sorry and refunded my money.
"Check your room carefully " Read full review on TripAdvisor   11/25/2007 Vote      
7. At 7am I went down to breakfast, this time requesting a manager to discuss the situation.
"Check your room carefully " Read full review on TripAdvisor   11/25/2007 Vote      
8. I then asked to talk to the manager - and was told the manager was not there and there was no way to get ahold of anyone who could open up housekeeping for us.
"Ok -if you get a good deal. " Read full review on TripAdvisor   10/21/2007 Vote      
9. Although at check in and check out I was only given an verbal apology, I was pleasantly surprised to have the hotel manager issue a credit to my hotel bill for the cost of the cabs ($ 140) in response to the email survey.
"Spacious room, near highway, free parking " Read full review on TripAdvisor   11/14/2011 Vote      
   
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