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Rank
38th
Out of 231

Radisson Hotel at Cross Keys

Average Price: $147  
 
Hotel Class:
5100 Falls Road, (100 Village Sq)
Baltimore, 21210 View map  
3-Star Hotel Rank: 20 of 33
Average review rating: 3.54
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (44) , MyTravelGuide (74) , Travelocity (3) , TripAdvisor (107) , YahooTravel (6)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Bar
Appears in 10 comments. 
60% wrote positive comments about bar
The following words were used in comments with Bar:
good (3)   hotel (4)   liked (2)   lobby (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Had I had help this would have been a nice experience as the room was clean and food was good at the little bar.
"Where is the Bell Boy! " Read full review on TripAdvisor   10/13/2011 Vote      
2. The food at the bar and restaurant is very good, especially the new york strip steak which is a good as youll get in Baltimore.
"Good and bad, but customer service on the decline. " Read full review on TripAdvisor   9/21/2011 Vote      
3. In house restaurant served a real cooked breakfast, lobby bar was comfortable and easy for meeting colleagues.
"Excellent value in the Baltimore outskirts " Read full review on Expedia   2/4/2010 Vote      
4. The hotel reception , bar and restaurant, and all public areas, are stuck in the early 90's, it is dreary, and tired, and way overdue for a refurb.
"Good and bad, but customer service on the decline. " Read full review on TripAdvisor   9/21/2011 Vote      
5. Attempted several times to get the cards to work without success and the hotel bar is small and was staffed with only one bartender with 3 wedding parties reserved for the weekend.
"Clean and Great Area..... " Read full review on TripAdvisor   10/19/2009 Vote      
6. The barman at the lobby bar, when not mixing drinks, stood off to the side and sipped ice water and made no attempt to interact with his customers or ask if there was anthing else he could get for them, etc. The next morning at the meeting I was to attend, the meeting rooms had been changed without the knowledge of our instructor.
"Won't go back " Read full review on YahooTravel   10/10/2009 Vote      
7. (Though in fairness it might be fine -- we didn't even set foot in the hotel's restaurant/bar, because its hallway entrance was mausoleum-like and unappealing.
"Uneven but very decent...for a Raddison " Read full review on TripAdvisor   8/26/2009 Vote      
8. Also the room was set up very odd with some old wood bar that looked like a child`s play kitchen set.
"Shows its age and needs better staff training " Read full review on TripAdvisor   2/23/2008 Vote      
9. After checking in, we were met at the elevator by a manager from the bar who took us around to the freight elevator, telling us that the regular elevators were all broken.
"Needs a remodel " Read full review on TripAdvisor   10/30/2011 Vote      
10. Down to the hotel, the bar is totally inadequate althought the staff especially Corey is great.
"Good and bad, but customer service on the decline. " Read full review on TripAdvisor   9/21/2011 Vote      
   
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