Radisson Hotel at Cross Keys, Baltimore, Bill

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Rank

38th

Out of 231

Radisson Hotel at Cross Keys	Average Price: $147 Check Rates

Hotel Class:

5100 Falls Road, (100 Village Sq)

Baltimore, 21210 View map

3-Star Hotel Rank: 20 of 33
Average review rating: 3.54

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (44) , MyTravelGuide (74) , Travelocity (3) , TripAdvisor (107) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Bill	Appears in 4 comments.

The following words were used in comments with Bill:

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1. The day before the end of my visit i received a bill stating I was leaving on that day, I contacted the desk, by phone, and they stated categorically that I was leaving today, but they would match the rate given by my booking agent opodo.

"Good and bad, but customer service on the decline. " Read full review on TripAdvisor 9/21/2011 Vote

2. Although one morning I found a card for a free breakfast under my door, and another morning a copy of a hotel bill showing that I hadn't been charged for the previous night's stay.

"Atrocious " Read full review on TripAdvisor 1/6/2011 Vote

3. Although at check in and check out I was only given an verbal apology, I was pleasantly surprised to have the hotel manager issue a credit to my hotel bill for the cost of the cabs ($ 140) in response to the email survey.

"Spacious room, near highway, free parking " Read full review on TripAdvisor 11/14/2011 Vote

4. I did encounter one billing error but it was professionally and quickly taken care of before I left.

"Wonderful gem for business travelers " Read full review on TripAdvisor 5/18/2009 Vote