Riviera Hotel Las Vegas, Las Vegas, Service

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OpinionWell
Rank

70th

Out of 481

Riviera Hotel Las Vegas	Average Price: $84 Check Rates

Hotel Class:

2901 Las Vegas Boulevard South

Las Vegas, 89109 View map

3-Star Hotel Rank: 24 of 92
Average review rating: 3.06

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (16) , Expedia (101) , MyTravelGuide (1363) , TripAdvisor (1370) , YahooTravel (124)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (32) bar (85) bath (33) bathroom (238) bed (322) bill (33) breakfast (144) charge (103) check in (503) check out (65) cost (105) deal (127) decor (34) dinner (74) downtown (34) fee (125) food (384) front desk (220) hotel (2020) housekeeping (78) lobby (54) location (272) lunch (36) maid (41) maid service (24) manager (96) money (188) parking (116) pillow (55) pool (372) price (333) rate (125) recommend (142) restaurant (169) room (2589) room service (53) service (377) sheets (46) shower (128) shuttle (33) staff (515) street (148) suite (95) towel (98) tub (38) valet (28) value (124) view (117) walk (249) wireless (65)

Service

Appears in 377 comments.

66% wrote positive comments about service

The following words were used in comments with Service:
clean (23) customer (61) desk (18) drink (18) excellent (19) food (35) friendly (17) good (49) great (49) hotel (57) need (14) night (18) slow (15) staff (25) useful (18)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When you are in Las Vegas, you want good service, and Donna leads the way.

"Keeps getting better while others are cutting back " Read full review on TripAdvisor 5/18/2012 Vote

2. We were so very pleased with his services.

"Another great stay at the Riv " Read full review on TripAdvisor 5/17/2012 Vote

3. Just have a week stay there and we have good service and very clean room,It's very very affordable,.

"Nice place " Read full review on TripAdvisor 5/16/2012 Vote

4. They claim its under new mamangement and you could see by the better customer service that was true.

"They did bare -min renovations to rooms, staff was good " Read full review on TripAdvisor 5/11/2012 Vote

5. He even let us know that there is poolside drink service and again, to our suprise, he recommended some of the items on the menu.

"Well, sorta. " Read full review on TripAdvisor 5/11/2012 Vote

6. We also got a book of vouchers to use in the Hotel (which we made the most of) The lift service is the best i've seen anywhere (8 in total).

"Perfect Location, Great Value! " Read full review on TripAdvisor 5/11/2012 Vote

7. Service is excellent.

"Jackie and Josie " Read full review on TripAdvisor 5/8/2012 Vote

8. The vallet parking and free wifi was a good service.

"Bed Bugs/body rash and filthy smelly carpeting " Read full review on TripAdvisor 5/8/2012 Vote

9. Your Professionalism & Customer Service is Outstanding.

"Customer Service " Read full review on TripAdvisor 5/4/2012 Vote

10. Great customer service qualities and tried to make sure you were always having a good time.

"Armando Hernandez " Read full review on TripAdvisor 5/2/2012 Vote