Riviera Hotel Las Vegas, Las Vegas, Front Desk

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Rank

70th

Out of 481

Riviera Hotel Las Vegas	Average Price: $84 Check Rates

Hotel Class:

2901 Las Vegas Boulevard South

Las Vegas, 89109 View map

3-Star Hotel Rank: 24 of 92
Average review rating: 3.06

OpinionWell Value Index: 4

Traveler reviews analyzed: YahooTravel (124) , MyTravelGuide (1363) , Expedia (101) , TripAdvisor (1370) , BedBugRegistry (16)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (32) bar (85) bath (33) bathroom (238) bed (322) bill (33) breakfast (144) charge (103) check in (503) check out (65) cost (105) deal (127) decor (34) dinner (74) downtown (34) fee (125) food (384) front desk (220) hotel (2020) housekeeping (78) lobby (54) location (272) lunch (36) maid (41) maid service (24) manager (96) money (188) parking (116) pillow (55) pool (372) price (333) rate (125) recommend (142) restaurant (169) room (2589) room service (53) service (377) sheets (46) shower (128) shuttle (33) staff (515) street (148) suite (95) towel (98) tub (38) valet (28) value (124) view (117) walk (249) wireless (65)

Front desk

Appears in 220 comments.

46% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (11) clerk (12) complain (9) customer (11) desk (228) friendly (22) helpful (14) hotel (17) management (16) problem (8) rude (13) service (17) staff (35) upgraded (11)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk person, Maria Lopez was great and got us in and in our room with no waiting.

"Finding a new Home " Read full review on TripAdvisor 5/15/2012 Vote

2. From the first moment at the front desk,in my experience with Beautifull person and Kind Kathy Alcaide.

"Thanks God we were here!and very special thans to Kathy Alcaide,also all of you working there.It is just the best place " Read full review on TripAdvisor 5/12/2012 Vote

3. But this last time we were there we met a couple very friendly and extremely helpful people at the front desk.

"Thank you to Shelly and April @ the front desk! " Read full review on TripAdvisor 5/2/2012 Vote

4. Maria Lopez helped us at the front desk.

"Awesome! " Read full review on TripAdvisor 4/16/2012 Vote

5. Front desk staff was awesome, as was all the workers from the housekeeping staff to the casino staff.

"GREAT stay! " Read full review on TripAdvisor 4/16/2012 Vote

6. The help at the front desk was fast efficiant and we checked in reallly fast.

"Great time at the Riviera " Read full review on TripAdvisor 4/14/2012 Vote

7. I got the room for $30/night and Joyce at front desk was quick and friendly.

"Pay $10 more & stay else where! " Read full review on TripAdvisor 4/12/2012 Vote

8. After a very long drive, Debra at the front desk was all simles and very very nice to us.

"amazing place to stay! " Read full review on TripAdvisor 4/7/2012 Vote

9. When checking out at the front desk the same conversation came up - the girl told us we can go on trip advisor and state that everything was great and the employees involved to be entered into a drawing.

"Are you wondering why " Read full review on TripAdvisor 4/5/2012 Vote

10. My room was unable to call the front desk, so I used a friends phone.

"Nice bed, but dont stay here " Read full review on TripAdvisor 3/8/2012 Vote