5. long wait, they were short-staffed); food was good, portions were big; wait staff was good, but over extended/short-staffed; hostess was clueless about actual wait time for a table; menu at Envy is marked for Gluten-Free options OVERALL: friendly staff, clean hotel for the most part, concierge suite was a big +, ability to walk out the door and be AT the convention center was a bigger +.