Renaissance Las Vegas, Las Vegas, Front Desk

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OpinionWell
Rank

11th

Out of 481

Renaissance Las Vegas	Average Price: $154 Check Rates

Hotel Class:

3400 Paradise Road

Las Vegas, 89169 View map

4-Star Hotel Rank: 3 of 28
Average review rating: 4.07

OpinionWell Value Index: 5

Traveler reviews analyzed: YahooTravel (280) , Expedia (68) , BedBugRegistry (5) , Travelocity (152) , MyTravelGuide (846) , TripAdvisor (1538)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (66) bar (257) bath (82) bathroom (543) bed (444) bill (59) breakfast (297) charge (129) check in (493) check out (93) closet (36) complimentary (45) concierge (110) cost (117) deal (175) decor (104) dinner (143) fee (52) food (542) front desk (269) hotel (2759) housekeeping (154) lobby (156) location (678) lunch (94) maid (35) manager (68) money (196) parking (99) pillow (97) pool (1387) price (336) rate (185) recommend (267) restaurant (498) room (3759) room service (136) service (648) sheets (49) shower (238) spa (102) staff (750) street (167) suite (305) towel (149) tub (124) valet (73) value (87) view (594) walk (361)

Front desk

Appears in 263 comments.

80% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (30) great (14) helpful (20) hotel (22) housekeeping (11) new (15) nice (17) problem (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. This property is well maintained, rooms are clean as well as hallways, elevators, etc. Front desk staff are very responsive, including my direct interactions and special requests to Youssef and Saul.

"Who Needs A Casino Hotel? " Read full review on TripAdvisor 5/2/2012 Vote

2. Ann at front desk is excellent.

"Great hotel " Read full review on TripAdvisor 4/30/2012 Vote

3. I was met by Ann at the front desk whom treated me with the most professional care i have had by a hotel person in a long time.

"Welcome Back " Read full review on TripAdvisor 2/1/2012 Vote

4. The front desk staff was awesome and a big thank you to Andrea for a fabulous room.

"Excellent Customer Service " Read full review on TripAdvisor 11/17/2011 Vote

5. 'Ann ' at the front desk is Fabulous.

"Excellent Customer Service " Read full review on TripAdvisor 11/10/2011 Vote

6. There are no poker machines which we really liked, the restaurant was good, staff very friendly particularly Anne at the front desk.

"Good Hotel away from the strip but close to the monorail " Read full review on TripAdvisor 11/1/2011 Vote

7. Front desk clerks Anne and Nancy were especially helpful.

"Outstanding oasis in Vegas " Read full review on TripAdvisor 10/16/2011 Vote

8. Rob is the manager and has a wonderful crew at the front desk.

"FABULOUS " Read full review on TripAdvisor 10/11/2011 Vote

9. The front desk attendant, Saul, was wonderful.

"Great Service, Poor Housekeeping " Read full review on TripAdvisor 9/26/2011 Vote

10. On one side, you have the fabulous front desk staff, valet, and bell hop staff.

"Great Service, Poor Housekeeping " Read full review on TripAdvisor 9/26/2011 Vote