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OpinionWell
Rank
11th
Out of 481

Renaissance Las Vegas

Average Price: $154  
 
Hotel Class:
3400 Paradise Road
Las Vegas, 89169 View map  
4-Star Hotel Rank: 3 of 28
Average review rating: 4.07
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (5) , Expedia (68) , MyTravelGuide (846) , Travelocity (152) , TripAdvisor (1538) , YahooTravel (280)
SAFE TO BOOK ? (3/5 issues found)
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Manager
Appears in 66 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
cares (4)   change (5)   credit (4)   desk (10)   guest (4)   hotel (10)   housekeeping (5)   informative (4)   management (68)    
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1. The staff was exceptional, Walter stowman, Guest Relations Manager went out of his way to make our stay at the Rebaussabce perfect, he made you feel so comfortable and I noticed him doing the same with other customers.
"Excellent Hotel " Read full review on TripAdvisor   12/14/2011 Vote      
2. First and foremost their Guest Relations Manager, Walter Stowman went out of his way to make sure our stay at the Renaissance was flawless.
"Absolutely - Best Hotel " Read full review on TripAdvisor   12/11/2011 Vote      
3. Everyone from the valet to the manager were very friendly.
"Very Nice Hotel! " Read full review on TripAdvisor   10/20/2011 Vote      
4. Rob is the manager and has a wonderful crew at the front desk.
"FABULOUS " Read full review on TripAdvisor   10/11/2011 Vote      
5. When I approached the front desk manager about the situation, she completely 'blew me off'-gave me a free drink ticket and said 'that's the way it is'.
"Great hotel/food/etc., but poor management!! " Read full review on TripAdvisor   9/13/2011 Vote      
6. The catering manager (can't remember his name) made sure we were always comfortable and was gracious in collecting our late lunch orders on our last day.
"Wow, what a team! Far exceeded my expectations. " Read full review on TripAdvisor   8/23/2011 Vote      
7. This hotel needs a new manager.
"Doesn't meet normal hotel standards. " Read full review on TripAdvisor   5/22/2009 Vote      
8. When I brought this up to the theater manager all i got was an I dont care additude and no help and no compensation at all.
"Good rooms Bad service " Read full review on TripAdvisor   4/13/2009 Vote      
9. Sleep was not a possibility for 3 days and the manager although nice on the phone, did nothing.
"Horrible Experience, Unresponsive Staff/Horrible Suite..beware " Read full review on TripAdvisor   3/6/2009 Vote      
10. I had this problem with the room next door with there refrigerator and after 3 calls downstairs, and one to the manager who assured me it would be taken care of, it never was.
"Horrible Experience, Unresponsive Staff/Horrible Suite..beware " Read full review on TripAdvisor   3/6/2009 Vote      
   
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