Palazzo Las Vegas, Las Vegas, Concierge

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Rank

16th

Out of 481

Palazzo Las Vegas	Average Price: $306 Check Rates

Hotel Class:

3255 Las Vegas Blvd South

Las Vegas, 89109 View map

5-Star Hotel Rank: 6 of 17
Average review rating: 4.21

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (35) , TripAdvisor (1853)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (177) bar (283) bath (143) bathroom (735) bed (462) bill (109) breakfast (330) charge (171) check in (623) check out (116) closet (61) complimentary (90) concierge (325) cost (116) deal (164) decor (131) dinner (181) fee (143) food (587) front desk (330) gym (82) hotel (3010) housekeeping (290) lobby (200) location (456) lunch (94) manager (122) money (211) parking (87) pillow (101) pool (989) price (359) rate (173) recommend (297) restaurant (746) room (4404) room service (210) service (1149) shower (308) spa (313) staff (796) street (107) suite (1143) towel (185) tub (179) valet (74) value (83) view (751) walk (333) wireless (71)

Concierge

Appears in 325 comments.

83% wrote positive comments about concierge

The following words were used in comments with Concierge:
free (16) great (30) helpful (27) hotel (24) lounge (52) nice (16) night (32)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Good thing our concierge warned us in advance- I think paying $8 for a small bottle of water is sheer stupidity.

"Really nice hotel! " Read full review on TripAdvisor 5/13/2012 Vote

2. Our Prestige concierge, Mitch Herrington, went out of his way to help ensure our departure was pleasant and easy.

"Great experience " Read full review on TripAdvisor 5/6/2012 Vote

3. Everything is big: the desk, the concierge, the plants.

"Amazing hotel on the strip ! " Read full review on TripAdvisor 5/3/2012 Vote

4. In addition to great rooms, casino, and all around great ambiance the hotel has some wonderful concierge services.

"True Luxury Defined " Read full review on TripAdvisor 4/24/2012 Vote

5. Front desk and concierge staff were prompt in fulfilling requests.

"Concierge floor worth it " Read full review on TripAdvisor 4/23/2012 Vote

6. Service is excellent right from the concierge, housekeeping and everyone in between.

"Presitge level....excellent package " Read full review on TripAdvisor 4/15/2012 Vote

7. We were also impressed by the concierge staff who interact with us on check in and set up reservations, etc. Hector has been especially helpful to us, as has Megan, Jeswyn, and Mitch.

"The Prestige: Luxury Customer Service with a Heart " Read full review on TripAdvisor 4/7/2012 Vote

8. The concierge was great, and we were able to rent a car with Avis (located downstairs) and go to Hoover Dam for the day.

"Beautiful and Peaceful " Read full review on TripAdvisor 4/4/2012 Vote

9. This gets you your own check in and concierge, breakfast, happy hour drinks and appetizers each day in a private lounge with great views from level 23.

"Great Strip location, beautifully decorated all suite rooms " Read full review on TripAdvisor 3/19/2012 Vote

10. The concierges at these desks are very friendly, but protective of the lounge and sharp.

"Palazzo Resort Hotel ~ Prestige Level Review " Read full review on TripAdvisor 3/10/2012 Vote