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OpinionWell
Rank
16th
Out of 481

Palazzo Las Vegas

Average Price: $306  
 
Hotel Class:
3255 Las Vegas Blvd South
Las Vegas, 89109 View map  
5-Star Hotel Rank: 6 of 17
Average review rating: 4.21
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (41) , MyTravelGuide (35) , TripAdvisor (1853)
SAFE TO BOOK ? (3/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Charge
Appears in 171 comments. 
50% wrote positive comments about charge
The following words were used in comments with Charge:
free (21)   hotel (18)   internet (10)   liked (11)   night (18)    
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1. Parking is also free of charge and very convenient to elevators leading directly into the lobby/reception area.
"Exceeded Expectations " Read full review on TripAdvisor   2/6/2012 Vote      
2. This proved to be no problem - the hotel eagerly agreed to store our luggage, free of charge, for the day.
"A great experience... " Read full review on TripAdvisor   9/9/2010 Vote      
3. We got in late (after 11 p.m.) and were upgraded to the Sienna Suite (about 1400 square feet which included an excercise room) free of charge.
"Best Free Rooms Ever! " Read full review on TripAdvisor   6/29/2010 Vote      
4. @ checkout we explained the circumstances (if you move ANYTHING, they charge you for that item) and the reversed the charges with no issues.
"Best Place on the Strip!! " Read full review on TripAdvisor   4/20/2010 Vote      
5. Finally the woman in charge of booking conferences ( I was there visiting a friend during her conference) made it all right, and gave me a 3rd row center seat for Blue Man Group.
"Bad service made right " Read full review on TripAdvisor   4/11/2010 Vote      
6. To charge me 140 dollars for a king luxury after placing us in a Siena with a view of airconditioner units and walls for 3 nights, poor customer service, they lost a customer forever.
"Siena Suite large wasted space " Read full review on TripAdvisor   3/22/2010 Vote      
7. After being told it was an additional charge to use the whirlpool (asked multiple people), I found one myself outside free of charge -- doesn't the staff know the property.
"Vastly Overrated " Read full review on TripAdvisor   11/29/2009 Vote      
8. I didn't appreciate the last minute charges at check-in, some b/s new charge, seemed rather petty, given the price of the room.
"Nice Place " Read full review on Expedia   11/4/2009 Vote      
9. He even upgraded me to a strip view free of charge because it was my birthday.
"Nice but did not live up to my expectations... " Read full review on TripAdvisor   10/13/2009 Vote      
10. Front desk took care of the charge quickly though.
"Pure relaxation " Read full review on TripAdvisor   4/24/2009 Vote      
   
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