Renaissance Austin, Austin, Front Desk

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Rank

24th

Out of 287

Renaissance Austin	Average Price: $228 Check Rates

Hotel Class:

9721 Arboretum Boulevard

Austin, 78759 View map

4-Star Hotel Rank: 12 of 23
Average review rating: 4.12

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (34) , MyTravelGuide (141) , Travelocity (5) , TripAdvisor (154) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 15 comments.

50% wrote positive comments about front desk

The following words were used in comments with Front desk:
nice (4)

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1. Check-out was a breeze, and the only reason to go to the front desk for check-out is if you require a final bill showing a zero balance, for reimbursement purposes.

"Adequate But Suburban " Read full review on TripAdvisor 4/25/2011 Vote

2. Staff at the front desk was professional.

"Lovely place, food service was lacking " Read full review on TripAdvisor 3/12/2010 Vote

3. The front desk staff is always pleasant.

"Great place in Austin " Read full review on TripAdvisor 9/16/2008 Vote

4. Front desk is nice and courteous and they upgraded me to an executive room, which turned out to be two rooms (one with a TV, desk and refridgerator) with the bathroom and closet in between.

"gorgeous hotel a bit overpriced for the service " Read full review on TripAdvisor 6/22/2007 Vote

5. The front desk allowed us to check in 2 hours before their 3:00 PM check-in time, so we were able to meet friends for a late lunch.

"Nice hotel if you don't mind the extra drive downtown " Read full review on TripAdvisor 3/26/2012 Vote

6. I had many of these creepy-crawly visitors in my room and called down to the front desk about it.

"Overall O.K. - far from downtown " Read full review on TripAdvisor 12/28/2011 Vote

7. Tip : ask the front desk for a local map+ If you have a Gold Marriott Card / On Executive floor, the breakfast option on the lounge is nice (unless you are a lover of a full cooked breakfast)+ Free and extensive parking+ A nice tree lined valley at the rear of the hotel, nice to stroll through+ If you have a room facing outside (avoid the ones overlooking the atrium), the rooms are quiet.

"Enjoyable base of a business trip " Read full review on TripAdvisor 10/14/2011 Vote

8. front desk calls.

"clueless hell " Read full review on TripAdvisor 9/3/2011 Vote

9. We had a great stay, the room was outstanding, the entire staff from the front desk to the front door to the restaurant were very warm and welcoming.

"Couldn't Have Asked For Anything More " Read full review on TripAdvisor 8/7/2011 Vote

10. I called the front desk to ask for a different room and they promptly offered me a larger room facing outdoors but with a queen murphy bed (a wall bed).

"Adequate, but not great. " Read full review on TripAdvisor 4/2/2011 Vote