Renaissance Austin, Austin, Check In

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Rank

24th

Out of 287

Renaissance Austin	Average Price: $228 Check Rates

Hotel Class:

9721 Arboretum Boulevard

Austin, 78759 View map

4-Star Hotel Rank: 12 of 23
Average review rating: 4.12

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (34) , MyTravelGuide (141) , Travelocity (5) , TripAdvisor (154) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Check in

Appears in 13 comments.

100% wrote positive comments about check in

The following words were used in comments with Check in:
friendly (2) quick (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Check in was easy but they gave me the wrong information on what time they stopped serving food in lobby.

"It was fine for business travel " Read full review on TripAdvisor 5/9/2012 Vote

2. The rooms were clean, check-in was easy.

"Acceptable " Read full review on TripAdvisor 4/23/2012 Vote

3. Check-in was quick and easy.

"Adequate, but not great. " Read full review on TripAdvisor 4/2/2011 Vote

4. Check in was a breeze, very friendly staff.

"Attractive property, but it's cold and frustrating to be captive there. " Read full review on TripAdvisor 3/18/2010 Vote

5. Reception, check-in and check-out were a breeze.

"Lovely place, food service was lacking " Read full review on TripAdvisor 3/12/2010 Vote

6. The front desk allowed us to check in 2 hours before their 3:00 PM check-in time, so we were able to meet friends for a late lunch.

"Nice hotel if you don't mind the extra drive downtown " Read full review on TripAdvisor 3/26/2012 Vote

7. Called the morning of for an early check in and was assured there would be no problem allowing us to check in a couple of hours early - 1 o'clock.

"The staff made us feel so welcome - even our dogs! " Read full review on TripAdvisor 8/22/2011 Vote

8. Prior to arrival I received an email from the concierge saying I could check in directly with the Concierge desk.

"Customer Service not like a Renaissance " Read full review on TripAdvisor 7/21/2011 Vote

9. Excellent service from everyone from check in to check out.

"Customer Service not like a Renaissance " Read full review on TripAdvisor 7/21/2011 Vote

10. Due to a change in my travel, I arrived at check-in an hour early.

"Major Disappointment " Read full review on TripAdvisor 2/28/2011 Vote