Renaissance Austin, Austin, Concierge

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Rank

24th

Out of 287

Renaissance Austin	Average Price: $228 Check Rates

Hotel Class:

9721 Arboretum Boulevard

Austin, 78759 View map

4-Star Hotel Rank: 12 of 23
Average review rating: 4.12

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (34) , MyTravelGuide (141) , Travelocity (5) , TripAdvisor (154) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Concierge

Appears in 16 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
helpful (2) lounge (2) love (2) need (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Concierge staff very helpful also.

"Great Hotel " Read full review on TripAdvisor 11/10/2011 Vote

2. The Concierge lounge was well equipped and spacious.

"Renaissance Delivers " Read full review on TripAdvisor 11/19/2010 Vote

3. Paul Love, the concierge, provided excellent options for dining, a hair salon, and was quick to offer to assist us in whatever we needed.

"excellent service " Read full review on TripAdvisor 9/27/2010 Vote

4. Concierge service was great, when needed.

"Good conference hotel " Read full review on TripAdvisor 5/7/2010 Vote

5. Nate and Paul Love in the Concierge Office could not have been more accommodating and in fact, just added to our stay.

"Every staff member should get a big gold star! " Read full review on TripAdvisor 3/18/2010 Vote

6. Stayed on the concierge floor.

"Not worth the money! " Read full review on TripAdvisor 3/1/2012 Vote

7. The service here is VERY helpful on every level, from the valet to the concierge.

"Overall VERY good, but location could be better " Read full review on TripAdvisor 8/4/2011 Vote

8. Prior to arrival I received an email from the concierge saying I could check in directly with the Concierge desk.

"Customer Service not like a Renaissance " Read full review on TripAdvisor 7/21/2011 Vote

9. Next morning I was in the concierge level having breakfast.

"Customer Service not like a Renaissance " Read full review on TripAdvisor 7/21/2011 Vote

10. I had access to the concierge level.

"Customer Service not like a Renaissance " Read full review on TripAdvisor 7/21/2011 Vote