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OpinionWell
Rank
24th
Out of 287

Renaissance Austin

Average Price: $228  
 
Hotel Class:
9721 Arboretum Boulevard
Austin, 78759 View map  
4-Star Hotel Rank: 12 of 23
Average review rating: 4.12
OpinionWell Value Index: 2
Traveler reviews analyzed: Travelocity (5) , MyTravelGuide (141) , TripAdvisor (154) , Expedia (34) , YahooTravel (5)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 16 comments. 
100% wrote positive comments about concierge
The following words were used in comments with Concierge:
helpful (2)   lounge (2)   love (2)   need (4)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Concierge staff very helpful also.
"Great Hotel " Read full review on TripAdvisor   11/10/2011 Vote      
2. The Concierge lounge was well equipped and spacious.
"Renaissance Delivers " Read full review on TripAdvisor   11/19/2010 Vote      
3. Paul Love, the concierge, provided excellent options for dining, a hair salon, and was quick to offer to assist us in whatever we needed.
"excellent service " Read full review on TripAdvisor   9/27/2010 Vote      
4. Concierge service was great, when needed.
"Good conference hotel " Read full review on TripAdvisor   5/7/2010 Vote      
5. Nate and Paul Love in the Concierge Office could not have been more accommodating and in fact, just added to our stay.
"Every staff member should get a big gold star! " Read full review on TripAdvisor   3/18/2010 Vote      
6. Stayed on the concierge floor.
"Not worth the money! " Read full review on TripAdvisor   3/1/2012 Vote      
7. The service here is VERY helpful on every level, from the valet to the concierge.
"Overall VERY good, but location could be better " Read full review on TripAdvisor   8/4/2011 Vote      
8. Next morning I was in the concierge level having breakfast.
"Customer Service not like a Renaissance " Read full review on TripAdvisor   7/21/2011 Vote      
9. Prior to arrival I received an email from the concierge saying I could check in directly with the Concierge desk.
"Customer Service not like a Renaissance " Read full review on TripAdvisor   7/21/2011 Vote      
10. I had access to the concierge level.
"Customer Service not like a Renaissance " Read full review on TripAdvisor   7/21/2011 Vote      
   
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