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OpinionWell
Rank
8th
Out of 158

Grand Californian

Average Price: $488  
 
Hotel Class:
1600 South Disneyland Drive
Anaheim, 92803 View map  
4-Star Hotel Rank: 2 of 10
Average review rating: 3.98
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (6) , Expedia (10) , MyTravelGuide (4) , Travelocity (21) , TripAdvisor (1252)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 138 comments. 
64% wrote positive comments about front desk
The following words were used in comments with Front desk:
complain (6)   desk (139)   experience (8)   friendly (10)   great (6)   helpful (15)   hotel (17)    
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1. There are some very nice things about this place, the lobby is amazing and the people at the front desk checking us in were VERY friendly, albeit a little slow (couldn't imagine checking-in during a busy time of the year) and every other employee working here was friendly and helpful and of course the location of the property cannot be beat being so close to both parks and Downtown Disney (although get there early for dinner as most restaurants seem to close early and stop sitting people around 9:30pm).
"Nice....but FAR from a four star hotel " Read full review on TripAdvisor   4/30/2012 Vote      
2. From the moment you drive up, the valets wish you 'a Grand Day', and the bellmen and front desk people are eager to welcome you.
"Beautiful hotel, but you pay for the luxury " Read full review on TripAdvisor   1/30/2012 Vote      
3. When I called the front desk, they were very helpful and connected me with their 'in house' nurse.
"If you want location, this is it. " Read full review on TripAdvisor   1/16/2012 Vote      
4. Conversely, the guys at the front desk were so incredibly fun and wonderful during our stay, that we would be willing to return (although, this year I've been to Disneyland/DCA twice and stayed elsewhere).
"Hard to top! (But, there was this ONE really bad thing...) " Read full review on TripAdvisor   12/27/2011 Vote      
5. The front desk staff is always helpful and courteous.
"2 Bedroom Villa " Read full review on TripAdvisor   12/26/2011 Vote      
6. The front desk staff were all friendly, helpful and accommodating.
"Upscale family-friendly convenience " Read full review on TripAdvisor   12/25/2011 Vote      
7. Someone from the front desk came up and gave us each one fast pass for any ride except Star Tours.
"Viewing the fireworks " Read full review on TripAdvisor   11/1/2011 Vote      
8. We went to the front desk and got brand news cards but they still did not work and we were still locked out.
"Viewing the fireworks " Read full review on TripAdvisor   11/1/2011 Vote      
9. The service is good, housekeeping thorough, with special mention of the front desk supervisor (Lynn?) who helped with an enquiry after check in and a long international flight, she was outstanding.
"Location Location Location - and town car service tip. " Read full review on TripAdvisor   9/22/2011 Vote      
10. The front desk staff were efficient and friendly.
"The Best Choice When Visiting The Disneyland Resort Area " Read full review on TripAdvisor   9/9/2011 Vote      
   
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