Holiday Inn San Francisco, San Francisco, Service

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Rank

82nd

Out of 493

Holiday Inn San Francisco	Average Price: $187 Check Rates

Hotel Class:

50 8th Street

San Francisco, 94103 View map

1-Star Hotel Rank: 1 of 4
Average review rating: 2.99

OpinionWell Value Index: 1

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (15) , Travelocity (12) , TripAdvisor (225) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) balcony (20) bar (15) bath (4) bathroom (29) bed (32) bill (7) breakfast (54) charge (10) check in (20) check out (6) closet (5) complimentary (5) concierge (3) cost (7) deal (10) decor (5) dinner (17) downtown (14) fee (7) food (17) front desk (33) hotel (345) housekeeping (10) lobby (31) location (86) lunch (4) manager (17) money (4) neighborhood (25) parking (53) pillow (13) pool (18) price (50) rate (22) recommend (24) refund (3) restaurant (48) room (269) service (58) sheets (8) shower (11) shuttle (5) staff (80) street (58) towel (7) value (17) view (17) walk (48) wireless (29)

Service

Appears in 58 comments.

85% wrote positive comments about service

The following words were used in comments with Service:
excellent (5) expense (3) friendly (4) good (9) great (5) helpful (3) hotel (23) inn (3) internet (6) nice (3) poor (4) price (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Very helpful and gave excellent customer service.

"Could not fault it " Read full review on TripAdvisor 4/21/2012 Vote

2. The front desk service was OUTSTANDING.

"Excellent Customer Service - Not the best area of town... " Read full review on TripAdvisor 3/28/2012 Vote

3. Usually Holiday Inn has good customer service with the exception of this hotel.

"STAY HERE IF YOU WANT TO PAY $45 FOR PARKING AND NO CUSTOMER SERVICE " Read full review on TripAdvisor 3/23/2012 Vote

4. The hotel itself is excellent rooms and service good in all respects, perhaps except for the dinner buffet which was warmed up and not to my liking at all.

"Nice Hotel, helpful staff, area proliferated by filthy down and outs. " Read full review on TripAdvisor 1/29/2012 Vote

5. (2) Good and reliable high speed free internet service.

"Good value, excellent location hotel " Read full review on TripAdvisor 1/26/2012 Vote

6. Wonderful service from friendly and competent staff.

"Wonderful experience! " Read full review on TripAdvisor 11/26/2011 Vote

7. Other than that I find hotel has good service.

"Good stay " Read full review on TripAdvisor 10/9/2011 Vote

8. Efficient service, with beds made and towels replaced daily without any issues.

"Nothing special (and overpriced) " Read full review on TripAdvisor 10/7/2011 Vote

9. The restaurant was typical Holiday Inn: not a destination, but serviceable and good.

"Good Value, Very well maintained, clean and secure " Read full review on TripAdvisor 9/17/2011 Vote

10. Having stayed in premium hotels, I have never come across such a terrible, hopeless, careless service at any of the properties.

"Just stay out! " Read full review on TripAdvisor 8/1/2011 Vote