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OpinionWell
Rank
82nd
Out of 493

Holiday Inn San Francisco

Average Price: $187  
 
Hotel Class:
50 8th Street
San Francisco, 94103 View map  
1-Star Hotel Rank: 1 of 4
Average review rating: 2.99
OpinionWell Value Index: 1
Traveler reviews analyzed: BedBugRegistry (6) , Expedia (15) , Travelocity (12) , TripAdvisor (225) , YahooTravel (15)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 17 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
free (2)   generous (2)   hotel (2)   management (17)   night (2)   park (2)   phone (3)    
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1. Night manager (Mr Howard) was very helpful.
"Basically good but a few issues " Read full review on TripAdvisor   6/21/2011 Vote      
2. While the staff was prompt in getting me in touch with a manager, and sympathetic to my situation, they really didn't go the extra mile - I would have at least liked to get the five bucks I spent on the laundry back and a free meal or two or free night stay would have been great.
"Convenient but could be scary for some " Read full review on Travelocity   5/1/2009 Vote      
3. In the website it was specified that there was a fee for parking which is understandable (since this is in downtown) but when I got to the hotel, the front desk and manager charged me for $45 per day for parking.
"STAY HERE IF YOU WANT TO PAY $45 FOR PARKING AND NO CUSTOMER SERVICE " Read full review on TripAdvisor   3/23/2012 Vote      
4. I asked if there was a special rate for guests but the manager told me that I have to pay whatever outsiders pay, which if you ask me is ridiculous.
"STAY HERE IF YOU WANT TO PAY $45 FOR PARKING AND NO CUSTOMER SERVICE " Read full review on TripAdvisor   3/23/2012 Vote      
5. When I went to the desk to ask for a room on the other side of the building the desk manager informed me that it was equally as noisy on the front side of the building.
"Not good but not bad either " Read full review on TripAdvisor   3/9/2012 Vote      
6. On the other hand, the tour manager woke us up at 6:45 a.m. on the same phone.
"Just stay out! " Read full review on TripAdvisor   8/1/2011 Vote      
7. When I asked the duty manager (Anthony), he sent someone to check the clock.
"Just stay out! " Read full review on TripAdvisor   8/1/2011 Vote      
8. I was running cold, cough and mild temperature and I called the duty manager (Robert) to turn off the thermostat.
"Just stay out! " Read full review on TripAdvisor   8/1/2011 Vote      
9. I lost patience and asked for the General Manager to meet with me at 8:30 a.m. Luke Cerny, AGM walked in with refreshments at around 8:45 a.m. We were to leave for the coach for a city tour at 8:55 a.m. Nevertheless, I told him the terrible experience I was having and he assured to set it right.
"Just stay out! " Read full review on TripAdvisor   8/1/2011 Vote      
10. I was taken aback by a call at 8:15 p.m. by the tour manager asking why we did not turn up at the reception.
"Just stay out! " Read full review on TripAdvisor   8/1/2011 Vote      
   
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