5. THe service is helpfull, friendly, you can have coffee at the lobby am, as well red and white wine in pm, nice before preparing yourself to go out, Is excellent coming from SFO airport since the train BART, as well Metro muni is just one block away, easy to walk to Castro area, chinatown, handy to take the cable train just in front, good restaurants around, so Cafe de la Presse, Cafe Claude, Zuni restaurant ( walk 15 min on market st), very friendly, conveniant, and even if powell is noisy at night, Cable car stops at 12h, and then quiet quiet until restarts:0.