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Sheraton Fisherman's Wharf Hotel

Average Price: $232  
Hotel Class:
2500 Mason Street
San Francisco, 94133 View map  
4-Star Hotel Rank: 17 of 37
Average review rating: 3.47
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (89) , MyTravelGuide (1338) , Travelocity (9) , TripAdvisor (975) , YahooTravel (41)
SAFE TO BOOK ? (3/5 issues found)
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Appears in 412 comments. 
90% wrote positive comments about staff
The following words were used in comments with Staff:
clean (48)   concierge (34)   desk (35)   extremely (14)   friendly (131)   good (24)   great (48)   helpful (147)   hotel (80)   housekeeping (18)   location (28)   most (17)   need (14)   nice (35)   pleasant (15)   reception (16)    
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1. Staffs were friendly and they got free wifi in a lobby.
"Can't believe stains on a bathroom's wall! " Read full review on TripAdvisor   5/22/2012 Vote      
2. All staff members, reception, concierge, housekeeping, engineering and table servers were great.
"Customer Service " Read full review on TripAdvisor   5/19/2012 Vote      
3. I greatly appreciated the efforts of the very helpful staff at the Sheraton fisherman's wharf.
"Customer Service " Read full review on TripAdvisor   5/19/2012 Vote      
4. I suspect that these are new since the refurbishment and they were always popular and you never felt like the staff were going to try and move you along even late at night.
"Great location; thin walls " Read full review on TripAdvisor   5/17/2012 Vote      
5. Staff was helpful and friendly.
"Great touristy location but bland with expensive ammenities " Read full review on TripAdvisor   5/12/2012 Vote      
6. The Staff are scruffy and, with limited exception totally unhelpful.
"How is this a Sheraton hotel? " Read full review on TripAdvisor   4/23/2012 Vote      
7. Again the hotel facilities are sightly above average to average and the staff is likewise average with some exceptions.
"The Sheraton at Fisherman's Wharf...San Francisco, CA " Read full review on TripAdvisor   4/23/2012 Vote      
8. Staff very helpful and clean rooms.
"Very Close to Fisherman's Wharf - Pier 39 " Read full review on TripAdvisor   4/20/2012 Vote      
9. The member of staff on check-in were lovely & so helpful, even calling our tour company for the following days tour to ensure it was still on & to confirm pick-up details.
"Great location " Read full review on TripAdvisor   4/17/2012 Vote      
10. Check-in was a breeze with friendly staff and based on the earlier reviews I asked for an inward facing room for a little more peace and got one.
"Clean hotel, great location, kids loved the heated pool " Read full review on TripAdvisor   4/12/2012 Vote      
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