Sheraton Fisherman's Wharf Hotel, San Francisco, Service

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OpinionWell
Rank

27th

Out of 493

Sheraton Fisherman's Wharf Hotel	Average Price: $232 Check Rates

Hotel Class:

2500 Mason Street

San Francisco, 94133 View map

4-Star Hotel Rank: 17 of 37
Average review rating: 3.47

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (89) , MyTravelGuide (1338) , Travelocity (9) , TripAdvisor (975) , YahooTravel (41)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (20) bar (80) bath (24) bathroom (219) beach (36) bed (159) breakfast (178) charge (60) check in (101) check out (24) complimentary (24) concierge (110) cost (70) deal (36) decor (88) dinner (32) discount (19) downtown (28) fee (42) food (120) front desk (89) hotel (1556) housekeeping (29) lobby (196) location (609) manager (41) money (60) parking (297) pillow (19) pool (122) price (143) rate (57) recommend (124) restaurant (172) room (1510) room service (28) service (184) shower (58) shuttle (19) staff (412) street (205) suite (33) to park (22) towel (26) valet (42) valet parking (23) value (40) view (79) walk (232) wireless (97)

Service

Appears in 183 comments.

70% wrote positive comments about service

The following words were used in comments with Service:
clean (10) concierge (13) customer (27) desk (13) excellent (19) expense (8) friendly (15) good (27) great (35) helpful (9) hotel (38) location (21) management (9) nice (13)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Great place to stay, so handy to everything, great service.

"Location Super. " Read full review on TripAdvisor 5/18/2012 Vote

2. I have stayed at a lot of hotels and nowadays with such a reliance on fast WiFi I expect hotel to do a better job and provide a good service.

"Great location, Weak WiFi " Read full review on TripAdvisor 5/10/2012 Vote

3. Overall rooms were nice, service OK, location great.

"Great location, Weak WiFi " Read full review on TripAdvisor 5/10/2012 Vote

4. The services available were good but certainly a bit overpriced.

"The Sheraton at Fisherman's Wharf...San Francisco, CA " Read full review on TripAdvisor 4/23/2012 Vote

5. Service was very good from front desk to concierge.

"good spot to stay, close to boat tours and hop on hop off bus " Read full review on TripAdvisor 4/18/2012 Vote

6. Yes, the car service is more comfortable, but the BART takes 35 mns - not the hour and a half they will tell you.

"Great location, fairly updated rooms " Read full review on TripAdvisor 4/17/2012 Vote

7. Extremely friendly and professional service was a the norm with delightful , bright comfortable rooms.

"A 5 star "WOW" experience!!! " Read full review on TripAdvisor 4/11/2012 Vote

8. with again, great service from the smiling hostess to the waiters.

"A 5 star "WOW" experience!!! " Read full review on TripAdvisor 4/11/2012 Vote

9. Even after checking out the great service continued as we left an expensive sandal there.

"A 5 star "WOW" experience!!! " Read full review on TripAdvisor 4/11/2012 Vote

10. We highlighted a problem with the toilet to the staff at reception and they spoke to maintenance immediately and the problem was solved within minutes - excellent service.

"Convenient for the Wharf " Read full review on TripAdvisor 4/5/2012 Vote