Sheraton Fisherman's Wharf Hotel, San Francisco, Concierge

OpinionWell's Blog

Home » United States » California » San Francisco Destinations » San Francisco Hotels » Sheraton Fisherman's Wharf Hotel

Back to search results

OpinionWell
Rank

27th

Out of 493

Sheraton Fisherman's Wharf Hotel	Average Price: $232 Check Rates

Hotel Class:

2500 Mason Street

San Francisco, 94133 View map

4-Star Hotel Rank: 17 of 37
Average review rating: 3.47

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (89) , MyTravelGuide (1338) , Travelocity (9) , TripAdvisor (975) , YahooTravel (41)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (20) bar (80) bath (24) bathroom (219) beach (36) bed (159) breakfast (178) charge (60) check in (101) check out (24) complimentary (24) concierge (110) cost (70) deal (36) decor (88) dinner (32) discount (19) downtown (28) fee (42) food (120) front desk (89) hotel (1556) housekeeping (29) lobby (196) location (609) manager (41) money (60) parking (297) pillow (19) pool (122) price (143) rate (57) recommend (124) restaurant (172) room (1510) room service (28) service (184) shower (58) shuttle (19) staff (412) street (205) suite (33) to park (22) towel (26) valet (42) valet parking (23) value (40) view (79) walk (232) wireless (97)

Concierge

Appears in 110 comments.

94% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (18) good (6) great (12) helpful (51) hotel (16) housekeeping (10) informative (5) nice (6) reception (6) recommend (6) reservation (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. All staff members, reception, concierge, housekeeping, engineering and table servers were great.

"Customer Service " Read full review on TripAdvisor 5/19/2012 Vote

2. The people at the hotel were really great, very informative (the concierge) and very polite and helpful.

"Great location, clean with great people. " Read full review on TripAdvisor 5/15/2012 Vote

3. As well, everyone working at the concierge desk was very friendly and helpful in setting us up with tickets to tours, restaurant recommendations, etc. The hotel was right in the middle of everything, it seemed, and overall we could not have been any happier with our choice of hotel.

"Service Above and Beyond " Read full review on TripAdvisor 5/5/2012 Vote

4. Service was very good from front desk to concierge.

"good spot to stay, close to boat tours and hop on hop off bus " Read full review on TripAdvisor 4/18/2012 Vote

5. The concierge desk is excellent.

"Accomodating Accomodations..... " Read full review on TripAdvisor 3/5/2012 Vote

6. A special mention to Jennifer on the concierge desk who was delightful and full of great ideas for our stay.

"A nice place to stay " Read full review on TripAdvisor 3/4/2012 Vote

7. From the outside of the hotel, it doesn't look like anything special, but once inside, the lobby was clean and modern and the check-in staff and concierge were friendly and helpful.

"Decent Hotel for the price...not four stars though. " Read full review on TripAdvisor 1/28/2012 Vote

8. Starbucks coffee in room was nice,concierge was helpful and location is great .

"Best Customer Service " Read full review on TripAdvisor 1/8/2012 Vote

9. Concierge was very good and knowledgeable of the area and surrounds.

"Great service in the middle of the Wharf " Read full review on TripAdvisor 1/7/2012 Vote

10. I would also like to recommend Thomas at the Concierge Desk.

"Great Location " Read full review on TripAdvisor 11/11/2011 Vote