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OpinionWell
Rank
57th
Out of 493

Westin St Francis

Average Price: $291  
 
Hotel Class:
335 Powell Street
San Francisco, 94102-1875 View map  
4-Star Hotel Rank: 28 of 37
Average review rating: 3.65
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (72) , MyTravelGuide (1952) , Travelocity (31) , TripAdvisor (1446) , YahooTravel (167)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 40 comments. 
33% wrote positive comments about manager
The following words were used in comments with Manager:
better (3)   breakfast (4)   complain (4)   desk (5)   elevator (3)   friendly (3)   generous (3)   hotel (6)   management (41)   tasteful (2)   updated (2)   upgraded (3)   view (4)   waitstaff (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. My one recommendation to the general manager of this property - update the rooms.
"Not a Luxury Propety at All " Read full review on TripAdvisor   2/29/2012 Vote      
2. So we called the hotel and the manager gave us an exception for our dog (after we described her quiet/gentle nature), and he upgraded us to a superior room with king bed and city views.
"Superior Service " Read full review on TripAdvisor   11/28/2010 Vote      
3. The service we received was great and staff was very friendly including Yolanda the sales manager who picked up our breakfast tab just goes to show how customer orientated the staff are.
"Great location, great hotel " Read full review on TripAdvisor   8/13/2010 Vote      
4. When I thanked the manager at the desk area she was glad we were happy and sent us a wine basket to welcome us.
"Hotel Staff Were Very Helpful " Read full review on TripAdvisor   9/14/2008 Vote      
5. There were several errors that occurred and staff were rather arrogant and less than friendly (front desk and one particular waitstaff and his manager).
"Extremely disappointing " Read full review on TripAdvisor   4/17/2012 Vote      
6. I found a message on my phone when I checked in on Sunday, and it was from a manager from Saturday night explaining the Wi-Fi & cable Internet situation.
"Past its sell-by date & in need of a major shake-up " Read full review on TripAdvisor   3/7/2012 Vote      
7. Please forward this to your hotel manager.
"Great hotel, awesome location, grumpy concierge, overpriced parking " Read full review on TripAdvisor   2/21/2012 Vote      
8. Told them to send me a manager, he never made it up.
"Avoid if you can! " Read full review on TripAdvisor   12/31/2011 Vote      
9. We arrived at the hotel nearly two hours before check in time but the front desk agent and his manager not only accomodated us but I believe gave us a free upgrade to a nicer, corner room.
"Incredible, memorable stay in San Francisco " Read full review on TripAdvisor   10/24/2011 Vote      
10. I took pictures with my cell phone, marched downstairs and showed the pictures to the check in clerk who went and got the manager on duty.
"Food, hair, and cigarette ashes in my bed! " Read full review on TripAdvisor   10/14/2011 Vote      
   
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