Westin St Francis, San Francisco, Concierge

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OpinionWell
Rank

57th

Out of 493

Westin St Francis	Average Price: $291 Check Rates

Hotel Class:

335 Powell Street

San Francisco, 94102-1875 View map

4-Star Hotel Rank: 28 of 37
Average review rating: 3.65

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (72) , MyTravelGuide (1952) , Travelocity (31) , TripAdvisor (1446) , YahooTravel (167)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (62) bar (170) bath (47) bathroom (295) bed (293) bill (45) breakfast (135) charge (87) check in (152) check out (44) closet (48) concierge (130) cost (71) deal (54) decor (46) dinner (62) downtown (41) fee (47) fitness center (23) food (133) front desk (149) gym (80) hotel (2348) housekeeping (71) lobby (319) location (853) manager (40) money (77) parking (166) pillow (27) price (135) rate (91) recommend (132) restaurant (240) room (2300) room service (76) service (413) shower (140) staff (482) street (211) suite (62) to park (22) towel (42) tub (26) valet (36) valet parking (22) value (36) view (434) walk (176) wireless (64)

Concierge

Appears in 130 comments.

79% wrote positive comments about concierge

The following words were used in comments with Concierge:
excellent (6) fantastic (4) friendly (17) good (12) great (18) helpful (45) hotel (20) informative (4) location (5) nice (6) recommend (14)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Concierge service was outstanding.

"Great location " Read full review on TripAdvisor 5/22/2012 Vote

2. The concierge was extremely helpful in giving us suggestions for evening dining.

"Five stars, bucks, and Starbucks " Read full review on TripAdvisor 4/27/2012 Vote

3. Nice hotel, excellent location, good rooms, friendly concierge.

"Nice hotel " Read full review on TripAdvisor 4/8/2012 Vote

4. She said she'd send me to the concierge to have it taken care of, but when nobody answered at the concierge after trying twice, I guess I was SOL.

"Poor Front Desk Service " Read full review on TripAdvisor 3/9/2012 Vote

5. The concierge was less than helpful--I ventured to the concierge desk upon my arrival and asked where to go for 'authentic San Francisco'; he had no suggestions.

"5 star hotel, 3 star service. Overall a good stay. " Read full review on TripAdvisor 2/27/2012 Vote

6. The only positive thing I have to say is that the concierge desk was always very helpful.

"Worst Westin experience ever " Read full review on TripAdvisor 2/24/2012 Vote

7. The concierge desk is always fantastic and helpful.

"Beautiful hotel " Read full review on TripAdvisor 1/25/2012 Vote

8. Heavenly bed was amazing as they always are at Westin's The staff on the concierge desk were very helpful and courteous with suggestions and ideas.

"Good but could be so much better. " Read full review on TripAdvisor 1/25/2012 Vote

9. We found the front desk staff and the concierges to be friendly, professional, and eager to help make our stay a good one.

"Wonderful hotel - If you've got the means, by all means stay here! " Read full review on TripAdvisor 12/17/2011 Vote

10. On the upside, the bed was comfortable, room service was great, the lobby was decorated beautifully for Christmas, the location is wonderful and the concierge that helped me out was extraordinary (I believe his name was Raymond).

"Not as good as I expected " Read full review on TripAdvisor 12/11/2011 Vote