Westin St Francis, San Francisco, Bill

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Rank

57th

Out of 493

Westin St Francis	Average Price: $291 Check Rates

Hotel Class:

335 Powell Street

San Francisco, 94102-1875 View map

4-Star Hotel Rank: 28 of 37
Average review rating: 3.65

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (72) , MyTravelGuide (1952) , Travelocity (31) , TripAdvisor (1446) , YahooTravel (167)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (62) bar (170) bath (47) bathroom (295) bed (293) bill (45) breakfast (135) charge (87) check in (152) check out (44) closet (48) concierge (130) cost (71) deal (54) decor (46) dinner (62) downtown (41) fee (47) fitness center (23) food (133) front desk (149) gym (80) hotel (2348) housekeeping (71) lobby (319) location (853) manager (40) money (77) parking (166) pillow (27) price (135) rate (91) recommend (132) restaurant (240) room (2300) room service (76) service (413) shower (140) staff (482) street (211) suite (62) to park (22) towel (42) tub (26) valet (36) valet parking (22) value (36) view (434) walk (176) wireless (64)

Bill	Appears in 44 comments. 50% wrote positive comments about bill

The following words were used in comments with Bill:
big (3) charged (12) checkout (2) correct (2) cost (2) credit (4) mess (2) new (2) night (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I have now stayed in W's and Westin across the USA and Starwood are utterly useless at billing correctly.

"Westin just aren't doing the location justice... " Read full review on TripAdvisor 4/16/2012 Vote

2. What a BIG surprise to get a $14.95 bill to access their own site.

"Once a 5-Star Treasure; now it's a run-of-the-mill 3-Star crowded city hotel " Read full review on TripAdvisor 12/29/2011 Vote

3. To Whom It May Concern;I've always enjoyed my stays at The Westin but wanted to recognize Morris Chu for going above and beyond his role to help with a billing question from a few weeks ago.

"Excellent customer service from Morris Chu " Read full review on TripAdvisor 6/23/2010 Vote

4. The clerk gave us a new bill without the parking fee.

"Poor service & mischarged fees " Read full review on TripAdvisor 1/4/2010 Vote

5. They gave me no hassle about taking it off my bill on checkout, however.

"Very Much Enjoyed Our Stay " Read full review on TripAdvisor 7/13/2008 Vote

6. Eventually he admitted '30 dollars isn`t a big deal and we`ll remove it from your bill.

"Historic and Wonderful " Read full review on TripAdvisor 6/5/2008 Vote

7. It had a snack rack and a mini-bar with a sign that told us that items removed are billed within ten seconds.

"Wonderful to Seedy to Okay " Read full review on TripAdvisor 5/10/2012 Vote

8. don't tip for any services in the room including package delivery because its on your bill.

"it doesn't get any better " Read full review on TripAdvisor 4/27/2012 Vote

9. I never could get the TV remote to work to show me my bill -- maybe it was me but I've never had that problem before.

"Sort of a let down " Read full review on TripAdvisor 3/16/2012 Vote

10. When we checked out, my husband was putting our luggage outside, and I was in line to get an update bill.

"They should be ashamed " Read full review on TripAdvisor 3/14/2012 Vote