Hotel Monaco San Francisco, San Francisco, Service

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Rank

5th

Out of 493

Hotel Monaco San Francisco	Average Price: $294 Check Rates

Hotel Class:

501 Geary Street

San Francisco, 94102 View map

4-Star Hotel Rank: 4 of 37
Average review rating: 4.42

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (53) , MyTravelGuide (301) , Travelocity (11) , TripAdvisor (697) , YahooTravel (20)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (40) bar (91) bath (21) bathroom (77) bed (130) breakfast (89) brunch (11) charge (26) check in (64) complimentary (63) concierge (28) cost (18) deal (27) decor (79) dinner (41) downtown (23) food (83) front desk (92) gym (18) hotel (1250) housekeeping (17) lobby (110) location (334) lunch (11) manager (22) massage (67) money (22) neighborhood (20) parking (57) pillow (28) price (54) rate (38) recommend (95) restaurant (202) room (898) room service (32) sauna (18) service (208) shower (26) spa (48) staff (402) steam (14) street (115) suite (115) valet (26) valet parking (18) value (23) view (45) walk (110) wireless (40)

Service

Appears in 208 comments.

92% wrote positive comments about service

The following words were used in comments with Service:
comfortable (10) customer (19) desk (13) excellent (28) food (9) free (10) friendly (21) good (29) great (47) hotel (69) lobby (10) location (18) nice (16)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I've stayed at Monaco's in other cities and this one was a little below the others in terms of service, but cleanliness and comfort in room was still top notch.

"Good value, average location " Read full review on TripAdvisor 5/19/2012 Vote

2. Once I was brought up, Eddy, was very helpful and informative about the hotel, internet, the free wine service, etc, so that was a nice change.

"Good value, average location " Read full review on TripAdvisor 5/19/2012 Vote

3. The service was excellent with friendly and attentive staff.

"Great location, great service " Read full review on TripAdvisor 5/18/2012 Vote

4. A good location, good service, nice rooms.

"Nice place to stay " Read full review on TripAdvisor 5/17/2012 Vote

5. I always enjoy a Kimpton Hotel-- well run, excellent service.

"Great Union Square Location " Read full review on TripAdvisor 4/28/2012 Vote

6. Very nice hotel--excellent service.

"great hotel " Read full review on TripAdvisor 4/23/2012 Vote

7. Great service.

"Had a wonderful experience here!! " Read full review on TripAdvisor 4/18/2012 Vote

8. Fantastic service here -- fabulous bar with the hand carved bunny rabbits.

"Great central location in the city and fabulous bar " Read full review on TripAdvisor 4/12/2012 Vote

9. There was a bit of a misunderstanding about a late checkout that could have been handled better by the front desk, but all in all the service was terrific and I really enjoyed the hotel.

"Wonderful property, helpful staff " Read full review on TripAdvisor 4/10/2012 Vote

10. The front desk and conceirge/butler were fabulous service.

"sweet!! " Read full review on TripAdvisor 3/27/2012 Vote