Knickerbocker Hotel Chicago, Chicago, Front Desk

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Rank

32nd

Out of 415

Knickerbocker Hotel Chicago	Average Price: $253 Check Rates

Hotel Class:

163 East Walton Place

Chicago, 60611-1527 View map

4-Star Hotel Rank: 15 of 39
Average review rating: 3.29

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (73) , MyTravelGuide (161) , Travelocity (9) , TripAdvisor (659) , YahooTravel (41)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (30) bar (140) bath (19) bathroom (222) beach (43) bed (193) breakfast (76) charge (36) check in (66) check out (18) concierge (84) cost (19) deal (43) decor (23) dinner (26) downtown (41) fee (15) food (60) front desk (80) hotel (1040) housekeeping (25) lake (61) lobby (109) location (407) lunch (17) manager (27) money (31) neighborhood (15) parking (52) pillow (35) pool (20) price (96) rate (62) recommend (86) restaurant (142) room (940) room service (46) service (170) shower (151) staff (351) street (100) suite (50) towel (18) tub (23) valet (15) valet parking (19) value (23) view (59) walk (118) wireless (27)

Front desk

Appears in 80 comments.

67% wrote positive comments about front desk

The following words were used in comments with Front desk:
amazed (3) arrival (5) clerk (4) concierge (6) desk (81) doorman (4) friendly (8) great (3) happy (3) helpful (15) hotel (11) housekeeping (4) lobby (4) management (11) need (3) rude (6) service (6) staff (25)

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1. The front desk clerk was very affable and helpful, and the room was functional, comfortable and had a great full length mirror in the bedroom.

"Great Glass Rain Shower and Location! " Read full review on TripAdvisor 5/5/2012 Vote

2. Front desk is friendly, but not as helpful.

"Great charming old hotel! Great location! " Read full review on TripAdvisor 4/6/2012 Vote

3. Friendly front desk and concierge and truly massive martinis in the small lobby bar.

"Good value in river north area " Read full review on TripAdvisor 3/29/2012 Vote

4. Front desk was always helpful.

"Good stay! " Read full review on TripAdvisor 1/5/2012 Vote

5. Birsen at front desk was very friendly and professional.

"Nice hotel and front desk staff " Read full review on TripAdvisor 12/20/2011 Vote

6. Lovely hotel, staff helpful and courteous with exception to the Front Desk.

"Comfortable Hotel very close to John Hancock Building " Read full review on TripAdvisor 11/11/2011 Vote

7. From the doorman greeting us courteously to the people at the front desk making us feel welcome and at home.

"Excellent Service! " Read full review on TripAdvisor 11/9/2011 Vote

8. Fast elevators, great front desk, lively bar.

"Corner King rooms rock! " Read full review on TripAdvisor 9/1/2011 Vote

9. Front desk staff were helpful.

"Disappointed " Read full review on TripAdvisor 8/11/2011 Vote

10. It was centrally located to all the things we wanted to do in the weekend we were in Chicago and the front desk was very helpful during our stay.

""Great location! I'd definitely stay here again!" " Read full review on TripAdvisor 8/6/2011 Vote