Embassy Suites Hotel Chicago - Downtown, Chicago, Staff

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Rank

43rd

Out of 415

Embassy Suites Hotel Chicago - Downtown	Average Price: $290 Check Rates

Hotel Class:

600 North State Street

Chicago, 60610 View map

3-Star Hotel Rank: 16 of 73
Average review rating: 4.26

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (55) , MyTravelGuide (709) , Travelocity (16) , TripAdvisor (481) , YahooTravel (61)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) bar (39) bathroom (55) bed (72) bill (8) breakfast (433) charge (15) check in (65) check out (12) checkout (8) complimentary (38) concierge (58) cost (22) deal (24) dinner (34) downtown (149) fee (15) food (76) front desk (81) hot tub (14) hotel (821) housekeeping (15) lake (9) lakefront (10) lobby (50) location (339) manager (61) money (22) parking (103) pillow (17) pool (137) price (73) rate (39) recommend (53) restaurant (152) room (695) room service (10) service (125) sheets (8) shower (13) staff (248) street (84) suite (378) towel (12) valet (11) valet parking (17) value (40) view (60) walk (106) wireless (22)

Staff

Appears in 248 comments.

96% wrote positive comments about staff

The following words were used in comments with Staff:
clean (26) courteous (11) desk (27) excellent (12) friendly (81) good (10) great (40) helpful (79) hotel (52) location (15) nice (15) pleasant (12) welcoming (11) wondering (10)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. All the staff we encountered were friendly and knowledgeable and helpful.

"Amazing! " Read full review on TripAdvisor 5/18/2012 Vote

2. Free breakfast, cook to order, the cooks and breakfast staff are wonderful and entertaining.

"Amazing! " Read full review on TripAdvisor 5/18/2012 Vote

3. Breakfast has many options - oatmeal and cereals, made to order omelets, pancakes, variety of breads, fruit, juices, etc. The staff was very friendly - the bell man always opened my cab door and said, 'Welcome home.

"No customer service! " Read full review on TripAdvisor 5/13/2012 Vote

4. The breakfast in the morning because of the crowd was quite a bit of a wait but worth waiting for - the staff was very polite and helpful.

"Weekend in Chicago " Read full review on TripAdvisor 5/3/2012 Vote

5. All of the staff we encountered were Excellent.

"Great value " Read full review on TripAdvisor 5/1/2012 Vote

6. The accomodations were also very clean and the staff friendly but not intrusive.

"Get your money's worth " Read full review on TripAdvisor 4/30/2012 Vote

7. Nice staff at comp bar at Nightly Manager's reception though I never saw a manager my entire stay, until service and food was NOT present at breakfast, then a manager and staff seemed to jump to 'recovery' mode like they did not expect a Sunday morning crowd for breakfast between Christmas and New years Day at a downtown family hotel.

"One night over Christmas Holidays was enough especially after battling for a breakfast! " Read full review on TripAdvisor 4/15/2012 Vote

8. Staff is very helpful.

"Great location, free breakfast " Read full review on TripAdvisor 4/14/2012 Vote

9. Friendly staff.

"Good Location and Amenities " Read full review on TripAdvisor 4/7/2012 Vote

10. The hotel was very busy due to spring break however this did not keep the staff from taking good care of all the guest.

"Another Great Hotel in Chicago " Read full review on TripAdvisor 3/31/2012 Vote