Embassy Suites Hotel Chicago - Downtown, Chicago, Front Desk

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Rank

43rd

Out of 415

Embassy Suites Hotel Chicago - Downtown	Average Price: $290 Check Rates

Hotel Class:

600 North State Street

Chicago, 60610 View map

3-Star Hotel Rank: 16 of 73
Average review rating: 4.26

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (55) , MyTravelGuide (709) , Travelocity (16) , TripAdvisor (481) , YahooTravel (61)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) bar (39) bathroom (55) bed (72) bill (8) breakfast (433) charge (15) check in (65) check out (12) checkout (8) complimentary (38) concierge (58) cost (22) deal (24) dinner (34) downtown (149) fee (15) food (76) front desk (81) hot tub (14) hotel (821) housekeeping (15) lake (9) lakefront (10) lobby (50) location (339) manager (61) money (22) parking (103) pillow (17) pool (137) price (73) rate (39) recommend (53) restaurant (152) room (695) room service (10) service (125) sheets (8) shower (13) staff (248) street (84) suite (378) towel (12) valet (11) valet parking (17) value (40) view (60) walk (106) wireless (22)

Front desk

Appears in 81 comments.

70% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (15) great (3) helpful (15) hotel (14) management (4) nice (6) night (4) problem (4) reservation (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Good recovery by the front desk.

"One night over Christmas Holidays was enough especially after battling for a breakfast! " Read full review on TripAdvisor 4/15/2012 Vote

2. Everyone was very friendly and helpful, from the front desk to the bellhop to the valet parking.

"Very nice hotel in an amazing location! " Read full review on TripAdvisor 4/11/2012 Vote

3. It all started with the lady at the front desk who was friendly, smiled constantly and made us feel like family.

"A Great Choice in Downtown Chicago " Read full review on TripAdvisor 1/20/2012 Vote

4. Check in was smooth and the front desk staff were welcoming and pleasant.

"Excellent Embassy Suites! " Read full review on TripAdvisor 1/16/2012 Vote

5. Front desk and bell staff were outstanding--friendly and welcoming.

"Love this place! (except for internet fee) " Read full review on TripAdvisor 11/22/2011 Vote

6. The front desk staff and concierge were very friendly and helpful throughout our stay.

"Best hotel stay " Read full review on TripAdvisor 11/22/2011 Vote

7. The lobby was pretty for the fall, the people at the front desk were nice.

"Good deal for the price " Read full review on TripAdvisor 11/19/2011 Vote

8. The front desk staff was friendly and accommodating.

"Great room 1141, Great staff " Read full review on TripAdvisor 10/24/2011 Vote

9. We were well taken care of with the front desk and bell men.

"Great room 1141, Great staff " Read full review on TripAdvisor 10/24/2011 Vote

10. The front desk service was perfect.

"Wow. What a great room! " Read full review on TripAdvisor 10/13/2011 Vote