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OpinionWell
Rank
43rd
Out of 415

Embassy Suites Hotel Chicago - Downtown

Average Price: $290  
 
Hotel Class:
600 North State Street
Chicago, 60610 View map  
3-Star Hotel Rank: 16 of 73
Average review rating: 4.26
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (55) , MyTravelGuide (709) , Travelocity (16) , TripAdvisor (481) , YahooTravel (61)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Bill
Appears in 8 comments. 
100% wrote positive comments about bill
The following words were used in comments with Bill:
good (2)   hotel (4)   internet (2)   liked (2)   minibar (2)   new (2)   plenty (2)   pricey (2)   refrigerator (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. I stopped by the front desk and told the rep that I needed my new bill because I was incorrectly charged for internet access.
"First time and last time " Read full review on TripAdvisor   10/16/2011 Vote      
2. I called the front desk and was told that we would remove it and have a new bill for you.
"First time and last time " Read full review on TripAdvisor   10/16/2011 Vote      
3. The strawberries and champagne were not in the room as promised but was resolved within a few hours, the gift certificate was only good in the Osteria, (this was unknown too us) we actually ate in the Pizzeria, we showed the hostess our gift card and she told us it was fine only to find out when the bill came it was only good in the Osteria, so we had no choice but to pay the bill in full, we used the certificate towards the least expensive wine for in the room, which still cost us $15.00 after the gift certificate, with surcharges, tax and %18 gratuity.
"Nice Hotel overall, a Few Minor Problems " Read full review on TripAdvisor   7/11/2008 Vote      
4. He took it, threw it in the trash and said 'that's an old bill.
"First time and last time " Read full review on TripAdvisor   10/16/2011 Vote      
5. I presented the bill that reflected internet.
"First time and last time " Read full review on TripAdvisor   10/16/2011 Vote      
6. Then the front desk person offered to connect the call to the restaurant for us and we were charged a fee on our room bill for it.
"Requested city view, got a view of the parking garage. Delightful. " Read full review on TripAdvisor   5/16/2011 Vote      
7. Compared to other Chicago hotels I have stayed at, there are five things I particularly liked:1) Unlike many hotels where the room's 'minibar' is stuffed with pricey drinks and has sensors that add a fee to your bill even if you just move an item, the refrigerator in my room here was empty, giving me plenty of room for my own things.
"Excellent value for price, location, quality " Read full review on TripAdvisor   9/27/2010 Vote      
8. Compared to other Chicago hotels I have stayed at, there are five things I particularly liked:1) Unlike many hotels where the room's 'minibar' is stuffed with pricey drinks and has sensors that add a fee to your bill even if you just move an item, the refrigerator in my room here was empty, giving me plenty of room for my own things.
"Excellent value for price, location, quality " Read full review on TripAdvisor   9/27/2010 Vote      
   
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