Embassy Suites Hotel Chicago - Downtown, Chicago, Concierge

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Rank

43rd

Out of 415

Embassy Suites Hotel Chicago - Downtown	Average Price: $290 Check Rates

Hotel Class:

600 North State Street

Chicago, 60610 View map

3-Star Hotel Rank: 16 of 73
Average review rating: 4.26

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (55) , MyTravelGuide (709) , Travelocity (16) , TripAdvisor (481) , YahooTravel (61)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) bar (39) bathroom (55) bed (72) bill (8) breakfast (433) charge (15) check in (65) check out (12) checkout (8) complimentary (38) concierge (58) cost (22) deal (24) dinner (34) downtown (149) fee (15) food (76) front desk (81) hot tub (14) hotel (821) housekeeping (15) lake (9) lakefront (10) lobby (50) location (339) manager (61) money (22) parking (103) pillow (17) pool (137) price (73) rate (39) recommend (53) restaurant (152) room (695) room service (10) service (125) sheets (8) shower (13) staff (248) street (84) suite (378) towel (12) valet (11) valet parking (17) value (40) view (60) walk (106) wireless (22)

Concierge

Appears in 58 comments.

90% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (6) good (5) great (10) helpful (22) hotel (5) knowledgable (3) nice (3) poor (2) reception (2) recommend (2) return (3) service (13) staff (5) suggestion (2) trip (3) walking (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel, food, concierge, everything was perfect.

"Perfect! " Read full review on TripAdvisor 3/11/2012 Vote

2. Concierge was great.

"I will be BACK... " Read full review on TripAdvisor 2/21/2012 Vote

3. Concierge was a big help in finding additional dining choices and shopping ideas.

"Embassy Suites Nice Stay :) " Read full review on TripAdvisor 1/4/2012 Vote

4. I have to give major props to the concierge for helping us out so very much.

"Pretty good overall " Read full review on TripAdvisor 12/22/2011 Vote

5. The front desk staff and concierge were very friendly and helpful throughout our stay.

"Best hotel stay " Read full review on TripAdvisor 11/22/2011 Vote

6. We called the Concierge for a restaurant recommendation and they acted like we were a burden.

"Just OK " Read full review on TripAdvisor 10/20/2011 Vote

7. Staff was friendly and the concierge could help us with all sorts of things.

"Exactly what we expected " Read full review on TripAdvisor 10/12/2011 Vote

8. Concierge was very helpful online before the trip, and while we were there.

"The perfect hotel for us! " Read full review on TripAdvisor 9/18/2011 Vote

9. I especially appreciated the fact that the concierge was there all day and night and very helpful.

"Great Hotel " Read full review on TripAdvisor 9/1/2011 Vote

10. Fantastic hotel with great location in middle of downtown chicago, the concierge recommended a great river/lake boat tour, we walked to the Ohio street beach, the pool/hot tub were great and we are definitely staying here next time we go to Chicago.

"Fantastic location, rooms and overall hotel " Read full review on TripAdvisor 8/12/2011 Vote