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Rank
58th
Out of 676

Holiday Inn Midtown / 57th St

Average Price: $293  
 
Hotel Class:
440 West 57th Street
New York City, 10019 View map  
2-Star Hotel Rank: 6 of 144
Average review rating: 3.48
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (38) , MyTravelGuide (135) , Travelocity (52) , TripAdvisor (967) , YahooTravel (46)
SAFE TO BOOK ? (4/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Refund
Appears in 14 comments. 
50% wrote positive comments about refund
The following words were used in comments with Refund:
 
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1. In fact had I not have booked a non refundable advance purchase room (big mistake) I would have left after 1 night and gone to Soho as their rate through Expedia.
"Convenient but that's about all. " Read full review on TripAdvisor   10/15/2009 Vote      
2. They insisted this would be immediately refunded once the booking had been sorted, we didn't really have a choice at this point so had to agree.
"never stay here again " Read full review on TripAdvisor   1/2/2012 Vote      
3. We said the money needed to be refunded immediately as we still had another week of traveling.
"never stay here again " Read full review on TripAdvisor   1/2/2012 Vote      
4. The money eventually got refunded after a few days.
"never stay here again " Read full review on TripAdvisor   1/2/2012 Vote      
5. Eventually they agreed to refund half of our stay but by the time you take out fees etc it did not even cover 2 nights accommodation.
"never stay here again " Read full review on TripAdvisor   1/2/2012 Vote      
6. Their hospitality promise is that if any part of your stay does not meet your expectations then that particular aspect would be refunded.
"never stay here again " Read full review on TripAdvisor   1/2/2012 Vote      
7. This contradicted to what the manager of our hotel had to say thus we just decided to trasfer to a different hotel the next day and asked them to refund us of our payments for the remaining intended duration of our stay.
"Not what i expected from a Holiday Inn " Read full review on TripAdvisor   12/4/2011 Vote      
8. We made do, but I believe we deserve a partial refund for not getting what we paid for.
"Rudeness and incompetence beyond compare " Read full review on TripAdvisor   3/22/2011 Vote      
9. In the end, they ended up blaming me for having my items stolen and would not even compensate or refund me my money.
"DO NOT STAY HERE UNLESS YOU WANT YOUR THINGS STOLEN!!! " Read full review on TripAdvisor   12/22/2010 Vote      
10. I was told that I was not entitled to a refund as it was an advanced purchased, which I accepted as I was glad to get away and was still quite tired.
"Don't Stay Here " Read full review on TripAdvisor   4/20/2010 Vote      
   
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