Holiday Inn Midtown / 57th St, New York City, Concierge

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Rank

58th

Out of 676

Holiday Inn Midtown / 57th St	Average Price: $293 Check Rates

Hotel Class:

440 West 57th Street

New York City, 10019 View map

2-Star Hotel Rank: 6 of 144
Average review rating: 3.48

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (135) , Travelocity (52) , TripAdvisor (967) , YahooTravel (46)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (21) bar (150) bath (27) bathroom (244) bed (159) bill (24) breakfast (227) charge (21) check in (74) check out (32) closet (13) concierge (97) cost (33) deal (39) decor (32) dinner (31) discount (22) downtown (13) fee (19) food (124) front desk (136) gym (16) hotel (1709) housekeeping (37) lobby (130) location (584) lunch (15) manager (73) money (81) neighborhood (28) parking (61) pillow (38) pool (139) price (248) rate (82) recommend (108) refund (14) restaurant (225) room (1729) room service (35) service (207) shower (83) staff (500) street (172) suite (13) towel (58) value (83) view (69) walk (264) wireless (49)

Concierge

Appears in 97 comments.

88% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (15) good (13) great (11) helpful (40) hotel (12) lobby (5) location (5) nice (7) recommend (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierge was a total idiot as far as recommendation for restaurant, sight seeing, etc..

"Never ever again " Read full review on TripAdvisor 5/17/2012 Vote

2. The concierges were full of information and gave me good directions and input on where to go and how to get there.

"Great location & reasonably priced " Read full review on TripAdvisor 5/11/2012 Vote

3. They have a very good concierge service that got us some good tickets for a couple of shows, they have a nice bar area but breakfast is nice but priced on high side cheaper outside hotel and there are quite a few places nearby staff are very helpfull, lifts are a little small sometimes you have to wait.

"Perfect hotel a great place to stay " Read full review on TripAdvisor 4/29/2012 Vote

4. Nice lobby with excellent concierge service.

"Pleasantly surprise " Read full review on TripAdvisor 4/22/2012 Vote

5. The concierge was very helpful and was able to help us get tickets to a couple of different activities.

"Good location " Read full review on TripAdvisor 4/18/2012 Vote

6. Concierge is helpful.

"Residential Gem " Read full review on TripAdvisor 4/13/2012 Vote

7. Found the concierge desk to be most helpful when planning our days and sight visits.

"Very pleased with our stay :) " Read full review on TripAdvisor 3/8/2012 Vote

8. The staff was fairly courteous though the concierge manager kept vanishing from time to time.

"Average Property " Read full review on TripAdvisor 2/27/2012 Vote

9. Concierge service is great and knowledgeable.

"Needs upgrade " Read full review on TripAdvisor 1/19/2012 Vote

10. The concierge stored our bags for FREE .

"Christmas Trip to NEW York " Read full review on TripAdvisor 12/27/2011 Vote