Holiday Inn Midtown / 57th St, New York City, Front Desk

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Rank

58th

Out of 676

Holiday Inn Midtown / 57th St	Average Price: $293 Check Rates

Hotel Class:

440 West 57th Street

New York City, 10019 View map

2-Star Hotel Rank: 6 of 144
Average review rating: 3.48

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (135) , Travelocity (52) , TripAdvisor (967) , YahooTravel (46)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (21) bar (150) bath (27) bathroom (244) bed (159) bill (24) breakfast (227) charge (21) check in (74) check out (32) closet (13) concierge (97) cost (33) deal (39) decor (32) dinner (31) discount (22) downtown (13) fee (19) food (124) front desk (136) gym (16) hotel (1709) housekeeping (37) lobby (130) location (584) lunch (15) manager (73) money (81) neighborhood (28) parking (61) pillow (38) pool (139) price (248) rate (82) recommend (108) refund (14) restaurant (225) room (1729) room service (35) service (207) shower (83) staff (500) street (172) suite (13) towel (58) value (83) view (69) walk (264) wireless (49)

Front desk

Appears in 136 comments.

58% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (18) good (7) helpful (21) hotel (17) need (9) problem (7) rude (9) service (11) smoke (10) staff (28)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. As soon as we walked in there were staff waiting to answer any questions and I was very pleased that the front desk checked me in at 10am.

"Pleasantly Surprised! " Read full review on TripAdvisor 4/19/2012 Vote

2. Clean, cheap, very helpful front desk personnel.

"Great stop over and location. " Read full review on TripAdvisor 4/2/2012 Vote

3. Friendly front desk.

"Happy with hotel but no AC made my stay slightly uncomfortable. " Read full review on TripAdvisor 3/29/2012 Vote

4. the staff was friendly and helpful at front desk, bell service,restaurant and housekeeping.

"good hotel for the money..not elegant at all but comfortably meets need " Read full review on TripAdvisor 2/9/2012 Vote

5. The front desk staff are helpful.

"usually a cheaper alternative than others near Columbus Circle " Read full review on TripAdvisor 1/19/2012 Vote

6. The front desk staff helped enormously and all was done in super fast time.

"Found this to be a good find! " Read full review on TripAdvisor 1/11/2012 Vote

7. The front desk folks are friendly, but are fairly impotent and cannot even help me make a reservation if a corporate code is being used.

"Bad Experience " Read full review on TripAdvisor 11/17/2011 Vote

8. The hotel front desk staff was very friendly and helpful.

"Room was good and very convenient! " Read full review on TripAdvisor 8/22/2011 Vote

9. The front desk was really helpful and let us extend our stay by reserving the spot before it went booked.

"Great Hotel !! Great Location!! " Read full review on TripAdvisor 8/18/2011 Vote

10. The adviser by the front desk was a great help on telling us where to go and what to visit, gave us really great pointers.

"Great Hotel !! Great Location!! " Read full review on TripAdvisor 8/18/2011 Vote