7. Also, in our two days there we didn't see any servicing of our room (they apologised for this later and gave us a partial refund, which was good) but apparently we had been on their 'sustainability' package (first we'd heard about it) - which means not only do they not change your towels/linen (which is earth-friendly and commendable) but they also don't empty your bins, clean your cups or replace used coffee.