Hilton New York, New York City, Maid

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Rank

72nd

Out of 676

Hilton New York	Average Price: $495 Check Rates

Hotel Class:

1335 Avenue of the Americas

New York City, 10019 View map

4-Star Hotel Rank: 30 of 106
Average review rating: 3.9

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (35) , Expedia (97) , Travelocity (29) , TripAdvisor (1809) , YahooTravel (180)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (59) bar (231) bath (64) bathroom (368) bed (316) bill (37) breakfast (536) charge (142) check in (351) check out (72) check-out (43) closet (38) complimentary (56) concierge (140) cost (106) deal (82) decor (62) dinner (54) fee (43) fitness center (29) food (255) front desk (180) gym (75) hotel (2920) housekeeping (110) lobby (401) location (1223) lunch (38) maid (37) manager (61) mini bar (36) money (83) parking (59) pillow (58) price (280) rate (149) recommend (184) restaurant (333) room (2935) room service (115) service (592) shower (169) staff (773) street (250) suite (115) towel (113) value (81) view (228) walk (368) wireless (135)

Maid	Appears in 37 comments. 75% wrote positive comments about maid

The following words were used in comments with Maid:
clean (5) coffee (3) desk (4) disturbing (2) floor (4) friendly (3) hall (2) helpful (4) nice (3) tasteful (2) tiny (2) tip (2) towel (3) useful (3) walking (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Have to say staff was nice when I asked for robes and maids were lovely when I showed the dirt but nothing seemed to get done.

"Ask for robe when you check in!! " Read full review on TripAdvisor 5/22/2012 Vote

2. I think most hotels use this location as a maid closet or something of the like.

"Ok Hotel, but bad experience with Room Location " Read full review on TripAdvisor 4/27/2012 Vote

3. The Hilton New York is very clean (yes, I'm picky), the maids are friendly, and it's a convenient best-bet when staying in NYC.

"Never disappoints! " Read full review on TripAdvisor 12/22/2011 Vote

4. Tip your maids if you want the room clean.

"Good for biz traveler " Read full review on TripAdvisor 9/29/2011 Vote

5. From the moment we arrived the customer service from the doorman to receptionists to the concierge and to the room maids was exceptional - they made us feel very welcome.

"Happily Return " Read full review on TripAdvisor 4/30/2011 Vote

6. We stayed on the 37th floor and the maids were heavenly.

"The perfect hotel for families in an excellent location. " Read full review on TripAdvisor 4/19/2010 Vote

7. Well no one came so we waited until the next day and I'm guessing the maid took care of it on her daily rounds.

"Not what we expected.. " Read full review on TripAdvisor 4/12/2010 Vote

8. The maids were very nice, but did not clean our coffee cups any of the days.

"Overrated!! Extremly Disappointed!! 2 Star Treatment for a 4 Star Price " Read full review on TripAdvisor 1/5/2010 Vote

9. Good service overall, maids were especially courteous.

"Sure shot " Read full review on TripAdvisor 7/10/2009 Vote

10. The maids were very nice and seemed to be the same each day.

"Hilton New York, ok if price is good " Read full review on TripAdvisor 5/1/2009 Vote