Hilton New York, New York City, Room Service

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Rank

72nd

Out of 676

Hilton New York	Average Price: $495 Check Rates

Hotel Class:

1335 Avenue of the Americas

New York City, 10019 View map

4-Star Hotel Rank: 30 of 106
Average review rating: 3.9

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (35) , Expedia (97) , Travelocity (29) , TripAdvisor (1809) , YahooTravel (180)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

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amenity (59) bar (231) bath (64) bathroom (368) bed (316) bill (37) breakfast (536) charge (142) check in (351) check out (72) check-out (43) closet (38) complimentary (56) concierge (140) cost (106) deal (82) decor (62) dinner (54) fee (43) fitness center (29) food (255) front desk (180) gym (75) hotel (2920) housekeeping (110) lobby (401) location (1223) lunch (38) maid (37) manager (61) mini bar (36) money (83) parking (59) pillow (58) price (280) rate (149) recommend (184) restaurant (333) room (2935) room service (115) service (592) shower (169) staff (773) street (250) suite (115) towel (113) value (81) view (228) walk (368) wireless (135)

Room service

Appears in 115 comments.

60% wrote positive comments about room service

The following words were used in comments with Room service:
excellent (6) expense (9) food (16) friendly (6) good (13) great (11) hotel (25) location (7) menu (8) nice (8) night (7) pricey (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Room service was prompt and my phone calls were address in a friendly, courteous and efficient manner.

"Pleasantly Surprised " Read full review on TripAdvisor 5/6/2012 Vote

2. Room service was nice as well.

"Nicely renovated, great location " Read full review on TripAdvisor 3/29/2012 Vote

3. Room service excellent.

"A good choice for New Year " Read full review on TripAdvisor 2/8/2012 Vote

4. What hit me with a little surprise was that everybody, from the doorman to the room service staff was extremely friendly.

"Perfectly located hotel in manhattan, hilton standard ok " Read full review on TripAdvisor 1/28/2012 Vote

5. - Common area and services: Excellent fitness center; prompt room service; Starbucks on site; carryout food from the lobby level cafe (but you can do better if you walk 200 yards in any direction); reasonable elevator performance; nice lobby; very good service from all employees.

"Almost 5 Stars " Read full review on TripAdvisor 1/22/2012 Vote

6. Room service was great in always maintaining a clean room upon our return.

"Expectations Surpassed " Read full review on TripAdvisor 1/19/2012 Vote

7. Room Service trays left out for 48 hours, housekeeping leaving used linen on the floors of the corridors, poorly maintained with peeling wallpaper and paint and generally a damp smell.

"Loved it.....Loathed it " Read full review on TripAdvisor 1/15/2012 Vote

8. A pleasent stay, good room service, polite staff and great location.

"Lived up to its brand name " Read full review on TripAdvisor 1/6/2012 Vote

9. Room service was fine and waiters nice even though they were busy.

"Unfortunate stay " Read full review on TripAdvisor 1/5/2012 Vote

10. Room service was good and reasonable by NY standards.

"No hassles , good family stay " Read full review on TripAdvisor 12/20/2011 Vote