The London NYC, New York City, Service

OpinionWell's Blog

Home » United States » New York » New York Destinations » New York Hotels » The London NYC

OpinionWell
Rank

30th

Out of 676

The London NYC	Average Price: $538 Check Rates

Hotel Class:

151 West 54th Street

New York City, 10019 View map

4-Star Hotel Rank: 13 of 106
Average review rating: 4.29

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (12) , Travelocity (18) , TripAdvisor (948) , YahooTravel (17)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (50) bar (235) bath (56) bathroom (339) bed (257) bill (39) breakfast (234) charge (52) check in (114) check out (39) checkout (17) closet (59) complimentary (44) concierge (211) cost (53) deal (39) decor (86) dinner (91) food (201) front desk (135) gym (70) hotel (1645) housekeeping (78) lobby (98) location (597) lunch (20) manager (54) mini bar (18) minibar (20) money (67) pillow (33) price (186) rate (88) recommend (155) restaurant (434) room (1674) room service (143) service (522) sheets (17) shower (298) staff (606) street (83) suite (570) towel (34) tub (41) value (110) view (215) walk (144) walk in (24) wireless (45)

Service

Appears in 522 comments.

86% wrote positive comments about service

The following words were used in comments with Service:
excellent (58) food (47) friendly (40) good (43) great (95) helpful (26) hotel (146) liked (21) location (55) nice (25)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Combine that with world class dining, perfect location and efficient courteous service and you have one of the best choices in the highly competitive NYC luxury hotel market.

"Chic urban sophistication " Read full review on TripAdvisor 5/14/2012 Vote

2. The strong points are: location, spacious, nicely designed, and functional rooms, good service/cleaning, and reasonable price.

"Great value " Read full review on TripAdvisor 5/12/2012 Vote

3. We ate at the Maze on our first night which was also excellent and very good service.

"Excellent place to stay " Read full review on TripAdvisor 5/11/2012 Vote

4. Amenities include complimentary wireless internet service, an excellent fitness center and complimentary same-day laundry of fitness clothes.

"Location, Location, Location & Great Value " Read full review on TripAdvisor 5/3/2012 Vote

5. The London NYC offers the best combination of location, value and service in New York.

"Location, Location, Location & Great Value " Read full review on TripAdvisor 5/3/2012 Vote

6. Great service, great price.

"Great hotel, great location " Read full review on TripAdvisor 5/2/2012 Vote

7. Service is great.

"Excellent experience!!! " Read full review on TripAdvisor 5/1/2012 Vote

8. Recently stayed there and the service was outstanding as usual.

"Consistently excellent " Read full review on TripAdvisor 4/30/2012 Vote

9. Stay at the Pallace if you want great service and great rooms.

"Paid for one room got half of what I paid for. " Read full review on TripAdvisor 4/22/2012 Vote

10. I was very disappointed with my stay at The London and would recommend it as a poor choice for a stay in New York due to the lack of service and attention to detail all round.

"Beautiful room but let down poorly by lack of service " Read full review on TripAdvisor 4/21/2012 Vote