The London NYC, New York City, Concierge

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Rank

30th

Out of 676

The London NYC	Average Price: $538 Check Rates

Hotel Class:

151 West 54th Street

New York City, 10019 View map

4-Star Hotel Rank: 13 of 106
Average review rating: 4.29

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (12) , Travelocity (18) , TripAdvisor (948) , YahooTravel (17)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (50) bar (235) bath (56) bathroom (339) bed (257) bill (39) breakfast (234) charge (52) check in (114) check out (39) checkout (17) closet (59) complimentary (44) concierge (211) cost (53) deal (39) decor (86) dinner (91) food (201) front desk (135) gym (70) hotel (1645) housekeeping (78) lobby (98) location (597) lunch (20) manager (54) mini bar (18) minibar (20) money (67) pillow (33) price (186) rate (88) recommend (155) restaurant (434) room (1674) room service (143) service (522) sheets (17) shower (298) staff (606) street (83) suite (570) towel (34) tub (41) value (110) view (215) walk (144) walk in (24) wireless (45)

Concierge

Appears in 211 comments.

91% wrote positive comments about concierge

The following words were used in comments with Concierge:
excellent (15) friendly (36) good (12) great (27) helpful (56) hotel (30) housekeeping (11) location (9) need (7) professional (8) recommend (22) reservation (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff were very helpful and the concierge recommended a great steak restaurant - Del Frisco's- which was nearby.

"Excellent place to stay " Read full review on TripAdvisor 5/11/2012 Vote

2. Everyone from the front desk, the concierge, to the doormen were unbelievably nice & exceptionally helpful in suggestions for my trip.

"Smoker's Review " Read full review on TripAdvisor 4/30/2012 Vote

3. Staff was helpful and kind, concierge was also good in organizing a private car, giving me directions, as well as re-confirming several dinners we had planned (Buddakan, Nobu etc.)Getting a taxi on that street by the lobby is ridiculous.

"Large rooms, so-so decor, good service, " Read full review on TripAdvisor 4/27/2012 Vote

4. Also the concierge desk is informative and offers excellent recommendations via their own experience and that of other guests.

"Sophistication " Read full review on TripAdvisor 4/8/2012 Vote

5. Concierge was great in holding my package n maid service efficient.

"Fantastic stay " Read full review on TripAdvisor 4/6/2012 Vote

6. The friendly 'no-nonsense' reception service and very helpful concierge gentlemen made our stay brilliant.

"Exactly what we were looking for " Read full review on TripAdvisor 3/6/2012 Vote

7. Two- Richie at the concierge desk made our visit so enjoyable.

"Enjoyed a lovely weekend- Great Concierge Desk~ " Read full review on TripAdvisor 2/29/2012 Vote

8. I saw him chatting away with the concierge and they became best friends for the weekend.

"Enjoyed a lovely weekend- Great Concierge Desk~ " Read full review on TripAdvisor 2/29/2012 Vote

9. The concierges were always helpful, friendly and knowledgeable.

"Great service " Read full review on TripAdvisor 2/29/2012 Vote

10. The staff were pleasant & helpful & the concierge very good indeed.

"Great Location & interesting rooms!! " Read full review on TripAdvisor 1/23/2012 Vote