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The London NYC

Average Price: $538  
Hotel Class:
151 West 54th Street
New York City, 10019 View map  
4-Star Hotel Rank: 13 of 106
Average review rating: 4.29
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (37) , MyTravelGuide (12) , Travelocity (18) , TripAdvisor (948) , YahooTravel (17)
SAFE TO BOOK ? (1/5 issues found)
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Appears in 20 comments. 
37% wrote positive comments about minibar
The following words were used in comments with Minibar:
complain (2)   complaints (2)   desk (2)   high (3)   hotel (4)   nice (2)   overpriced (2)   park (2)   personable (2)   price (3)    
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1. They have spectaluar views , flat screen tv's , minibars and the shower 'wow' best I have ever experienced.
"AMAZING, CLEAN , BEST HOUSEKEEPING " Read full review on TripAdvisor   10/5/2010 Vote      
2. On the minus side: huge charges for anything extra (if you touch the minibar it automatically registers so watch out--and one receptionist wanted $200 for a late check-out; asked again later and recieved free 2 p.m. check-out), uneven service (many staffers seemed completely indifferent), no lobby, nowhere to sit down in reception area, guests were sitting in the fire place.
"OK, not excellent " Read full review on TripAdvisor   8/12/2010 Vote      
3. Negatives: I weary of reviews complaining about high parking fees and room service charges - that's the norm folks!- but was very put off by (1) being charged for using the minibar (no item identified, it just said "Minibar Revenue" - nice for them.
"Nice hotel, but... " Read full review on Expedia   9/17/2009 Vote      
4. Our room opened to a short entry with hospitality area (tabletop and minibar) which leads immediately to a very nice living room area (big I-Dream-of-Genie couch) with desk and reclining chair and big window, and then mirrored french doors to the bedroom and bathroom.
"Roomy! " Read full review on TripAdvisor   4/22/2012 Vote      
5. Just don't touch anything in he minibar as th sensor goes off n you get charged.
"Fantastic stay " Read full review on TripAdvisor   4/6/2012 Vote      
6. We asked for a small cooler refrigerator to be brought to our room so we need not move things in their minibar.
"Wowed me before I even stayed there! " Read full review on TripAdvisor   8/17/2011 Vote      
7. The only complaint we had was that we had to ask three times for a fridge to be brought up and that there was a random $7 minibar charge on checkout even though we never even opened the door - but it was taken care of with no hassle.
"Great location, fantastic rooms, good service. " Read full review on TripAdvisor   7/5/2011 Vote      
8. Bell boy: The bell boy was very friendly and was very knowledgeable in regards to our room features, minibar, mood lighting, A/C, tv.
"Average Hotel, close to Times Square & Central Park " Read full review on TripAdvisor   8/3/2010 Vote      
9. They messed up our room reservation, gave me unwanted wake up calls at 3am, and charged me for minibar items i never got!all with no apologies.
"THE LONDON SUCKS " Read full review on TripAdvisor   10/5/2009 Vote      
10. ), when I did not use the minibar(front desk removed the charge but with no apology and a routine manner than suggested it was standard to impose a fictitious charge and then to remove it if there was a complaint), and (2) being charged for local phone calls for having checked the voicemail on the hotel's own system (my guess is they would have removed this if I had complained but I did not notice it unitl after leaving the hotel).
"Nice hotel, but... " Read full review on Expedia   9/17/2009 Vote      
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