The London NYC, New York City, Minibar

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Rank

30th

Out of 676

The London NYC	Average Price: $538 Check Rates

Hotel Class:

151 West 54th Street

New York City, 10019 View map

4-Star Hotel Rank: 13 of 106
Average review rating: 4.29

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (12) , Travelocity (18) , TripAdvisor (948) , YahooTravel (17)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (50) bar (235) bath (56) bathroom (339) bed (257) bill (39) breakfast (234) charge (52) check in (114) check out (39) checkout (17) closet (59) complimentary (44) concierge (211) cost (53) deal (39) decor (86) dinner (91) food (201) front desk (135) gym (70) hotel (1645) housekeeping (78) lobby (98) location (597) lunch (20) manager (54) mini bar (18) minibar (20) money (67) pillow (33) price (186) rate (88) recommend (155) restaurant (434) room (1674) room service (143) service (522) sheets (17) shower (298) staff (606) street (83) suite (570) towel (34) tub (41) value (110) view (215) walk (144) walk in (24) wireless (45)

Minibar

Appears in 20 comments.

37% wrote positive comments about minibar

The following words were used in comments with Minibar:
complain (2) complaints (2) desk (2) high (3) hotel (4) nice (2) overpriced (2) park (2) personable (2) price (3)

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1. They have spectaluar views , flat screen tv's , minibars and the shower 'wow' best I have ever experienced.

"AMAZING, CLEAN , BEST HOUSEKEEPING " Read full review on TripAdvisor 10/5/2010 Vote

2. On the minus side: huge charges for anything extra (if you touch the minibar it automatically registers so watch out--and one receptionist wanted $200 for a late check-out; asked again later and recieved free 2 p.m. check-out), uneven service (many staffers seemed completely indifferent), no lobby, nowhere to sit down in reception area, guests were sitting in the fire place.

"OK, not excellent " Read full review on TripAdvisor 8/12/2010 Vote

3. Negatives: I weary of reviews complaining about high parking fees and room service charges - that's the norm folks!- but was very put off by (1) being charged for using the minibar (no item identified, it just said "Minibar Revenue" - nice for them.

"Nice hotel, but... " Read full review on Expedia 9/17/2009 Vote

4. Our room opened to a short entry with hospitality area (tabletop and minibar) which leads immediately to a very nice living room area (big I-Dream-of-Genie couch) with desk and reclining chair and big window, and then mirrored french doors to the bedroom and bathroom.

"Roomy! " Read full review on TripAdvisor 4/22/2012 Vote

5. Just don't touch anything in he minibar as th sensor goes off n you get charged.

"Fantastic stay " Read full review on TripAdvisor 4/6/2012 Vote

6. We asked for a small cooler refrigerator to be brought to our room so we need not move things in their minibar.

"Wowed me before I even stayed there! " Read full review on TripAdvisor 8/17/2011 Vote

7. The only complaint we had was that we had to ask three times for a fridge to be brought up and that there was a random $7 minibar charge on checkout even though we never even opened the door - but it was taken care of with no hassle.

"Great location, fantastic rooms, good service. " Read full review on TripAdvisor 7/5/2011 Vote

8. Bell boy: The bell boy was very friendly and was very knowledgeable in regards to our room features, minibar, mood lighting, A/C, tv.

"Average Hotel, close to Times Square & Central Park " Read full review on TripAdvisor 8/3/2010 Vote

9. They messed up our room reservation, gave me unwanted wake up calls at 3am, and charged me for minibar items i never got!all with no apologies.

"THE LONDON SUCKS " Read full review on TripAdvisor 10/5/2009 Vote

10. ), when I did not use the minibar(front desk removed the charge but with no apology and a routine manner than suggested it was standard to impose a fictitious charge and then to remove it if there was a complaint), and (2) being charged for local phone calls for having checked the voicemail on the hotel's own system (my guess is they would have removed this if I had complained but I did not notice it unitl after leaving the hotel).

"Nice hotel, but... " Read full review on Expedia 9/17/2009 Vote