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Rank
114th
Out of 676

Peninsula New York City

Average Price: $860  
 
Hotel Class:
700 Fifth Avenue at 55th Street
New York City, 10019 View map  
5-Star Hotel Rank: 10 of 29
Average review rating: 4.29
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (41) , Travelocity (4) , TripAdvisor (184) , YahooTravel (10)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Staff
Appears in 126 comments. 
91% wrote positive comments about staff
The following words were used in comments with Staff:
attentive (13)   concierge (9)   desk (9)   excellent (7)   extremely (8)   friendly (24)   good (9)   great (11)   guest (15)   helpful (22)   hotel (31)   liked (9)   location (12)   most (8)   pleasant (9)   professional (13)   reception (10)    
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1. Like most Peninsula's, this one has a great location, highly professional staff and lots of extras that kick-up the comfort and luxury notches.
"Superb Location " Read full review on TripAdvisor   5/17/2012 Vote      
2. All the staff we encountered were extremely pleasant and helpful.
"VERY PLEASANT " Read full review on TripAdvisor   5/16/2012 Vote      
3. It is rare to encounter an entire hotel staff that is unfailingly polite, and helpful.
"Outstanding Service " Read full review on TripAdvisor   4/24/2012 Vote      
4. Great staff and facilities.
"Excellent City Hotel Experience " Read full review on TripAdvisor   4/23/2012 Vote      
5. The only minor complaint I have is the front desk staff, while courteous and efficient, I found that we needed to ask questions to items I would have expected them to be more forthcoming with, for example, our room rate included many extras (breakfast, hotel credit, newspaper, etc.).
"Great City Retreat " Read full review on TripAdvisor   4/14/2012 Vote      
6. Although a bit pricey, the location is perfect for sightseeing/shopping, and the staff were amazingly attentive - nothing was too much trouble.
"Fantastic location and attentive service " Read full review on TripAdvisor   3/29/2012 Vote      
7. etc), very professional and accommodative staff, great location (right on 5th Ave), spacious rooms, and good food/room service.
"Excellent all around! " Read full review on TripAdvisor   3/9/2012 Vote      
8. After a day in the city you have your peace in this luxorious place, with a perfect and professional staff.
"A jewel in the heart of NYC " Read full review on TripAdvisor   3/3/2012 Vote      
9. They were the most attentive staff we have ever come across.
"The Peninsula New York was simply luxurious " Read full review on TripAdvisor   2/29/2012 Vote      
10. The staff was welcoming and friendly and just perfect.
"The Peninsula New York was simply luxurious " Read full review on TripAdvisor   2/29/2012 Vote      
   
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