Peninsula New York City, New York City, Service

OpinionWell's Blog

Home » United States » New York » New York Destinations » New York Hotels » Peninsula New York City

OpinionWell
Rank

114th

Out of 676

Peninsula New York City	Average Price: $860 Check Rates

Hotel Class:

700 Fifth Avenue at 55th Street

New York City, 10019 View map

5-Star Hotel Rank: 10 of 29
Average review rating: 4.29

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (41) , Travelocity (4) , TripAdvisor (184) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (11) bar (59) bath (12) bathroom (57) bathtub (8) bed (38) bill (12) breakfast (52) charge (17) check in (25) check out (7) complimentary (7) concierge (33) cost (11) deal (5) decor (9) dinner (18) fitness center (7) food (36) front desk (33) gym (16) hotel (337) housekeeping (8) lobby (23) location (99) lunch (5) manager (8) massage (4) money (9) pillow (5) pool (49) price (26) rate (20) recommend (24) restaurant (40) room (294) room service (25) service (110) shower (17) spa (60) staff (126) steam (4) street (10) suite (27) towel (7) tub (14) value (7) view (51) walk (18) wireless (10)

Service

Appears in 110 comments.

81% wrote positive comments about service

The following words were used in comments with Service:
best (6) concierge (7) excellent (14) food (10) good (10) great (17) guest (8) high (6) hotel (26) impeccable (7) location (13) luxurious (6) new (6) nice (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Everyone is very eager to please and provide excellent customer service.

"Great City Retreat " Read full review on TripAdvisor 4/14/2012 Vote

2. The concierge staff, doormen, restaurant staff, and fitness center/spa/pool staff all went out of their way to provide their best service.

"Great City Retreat " Read full review on TripAdvisor 4/14/2012 Vote

3. Best of al the service - rooms were always clean, we wanted for nothing.

"Great Service and Location " Read full review on TripAdvisor 3/24/2012 Vote

4. As well as the high quality of the accommodation what really set the Peninsula apart was the superb service.

"Don't stay anywhere else in New York " Read full review on TripAdvisor 2/26/2012 Vote

5. The staff was very professional, service was exceptional.

"Exceptional service, nice rooms and great location " Read full review on TripAdvisor 2/25/2012 Vote

6. Aside from the unrivaled location(close to shops and museums); we enjoyed the understated comforts of the public areas and rooms, and the discrete attentive service of the staff.

"Refined Understated Luxury in Superb Location " Read full review on TripAdvisor 2/23/2012 Vote

7. Service is impeccable.

"An Oasis in the City " Read full review on TripAdvisor 2/21/2012 Vote

8. Great selection of signature drinks but service was a tad slow.

"Tranquil and elegant but not Stuffy " Read full review on TripAdvisor 2/8/2012 Vote

9. Their mini service is fantastic though I have to say and their breakfast is great too.

"This ain't the Pen Hong Kong " Read full review on TripAdvisor 1/29/2012 Vote

10. Worth knowing that the hotel (as with many in the US these days) offers a free car service within 8 blocks (I think it is 8).

"Wonderful! " Read full review on TripAdvisor 1/20/2012 Vote