Peninsula New York City, New York City, Manager

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Rank

114th

Out of 676

Peninsula New York City	Average Price: $860 Check Rates

Hotel Class:

700 Fifth Avenue at 55th Street

New York City, 10019 View map

5-Star Hotel Rank: 10 of 29
Average review rating: 4.29

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (41) , Travelocity (4) , TripAdvisor (184) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 8 comments.

The following words were used in comments with Manager:
attentive (2) complaints (2) desk (3) hotel (2) management (10) problem (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. One manager conversed with a group of Arabic speaking guests with no problem.

"Great Experience " Read full review on TripAdvisor 11/4/2011 Vote

2. When I originally challenged the size of room, I was told that it was all they had by the receptionist - only for the manager to say that this was not the case.

"Just OK " Read full review on TripAdvisor 12/4/2010 Vote

3. When I questionned this - the manager confirmed that I'd not been upgraded and arranged for me to move the following day - whilst the mistake was rectified - it caused unnecessary disruption in having to move rooms.

"Just OK " Read full review on TripAdvisor 12/4/2010 Vote

4. Not knowing what it was, I emailed the hotel inquiring what it concerned, marked for the attention of the Accounts Manager and Front Desk Manager.

"Worst Peninsula experience " Read full review on TripAdvisor 9/2/2010 Vote

5. Not knowing what it was, I emailed the hotel inquiring what it concerned, marked for the attention of the Accounts Manager and Front Desk Manager.

"Worst Peninsula experience " Read full review on TripAdvisor 9/2/2010 Vote

6. The front desk manager offered us a $30 certificate.

"Goes thru the motions but lacks what it takes to be at the top " Read full review on TripAdvisor 1/30/2009 Vote

7. I made a complaint to the manager who was a lovely woman and responded promptly to my complaint but one day later, the same thing happened again so obviously it is not a random act.

"This ain't the Pen Hong Kong " Read full review on TripAdvisor 1/29/2012 Vote

8. Again, I had to contact a manager to solve the problem.

"Just OK " Read full review on TripAdvisor 12/4/2010 Vote