Eastgate Tower, New York City, Staff

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Rank

94th

Out of 676

Eastgate Tower	Average Price: $269 Check Rates

Hotel Class:

222 East 39th Street

New York City, 10016 View map

2-Star Hotel Rank: 13 of 144
Average review rating: 4.17

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (54) , MyTravelGuide (44) , Travelocity (59) , TripAdvisor (664) , YahooTravel (16)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (28) bar (43) bath (44) bathroom (218) bed (211) bill (16) breakfast (102) charge (38) check in (63) check out (17) check-out (10) closet (51) complimentary (10) concierge (13) cost (32) deal (38) decor (65) dinner (20) discount (11) food (53) front desk (73) hotel (1048) housekeeping (48) laundry (15) lobby (84) location (420) lunch (14) maid (10) manager (26) money (80) neighborhood (52) parking (20) pillow (13) price (179) rate (82) recommend (132) restaurant (183) room (1172) room service (14) service (105) shower (43) staff (420) street (69) suite (350) towel (46) tub (10) value (101) view (64) walk (249) wireless (29)

Staff

Appears in 420 comments.

96% wrote positive comments about staff

The following words were used in comments with Staff:
clean (53) courteous (19) desk (20) extremely (21) friendly (158) good (22) great (53) helpful (176) hotel (82) liked (21) location (43) need (19) nice (33) night (16) pleasant (24) reception (21)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff were fantastic and went out of their way to be helpful, including putting great energy into matching us up with other guests who were travelling to the airport to save on paying for separate taxis (their initiative).

"Great staff, location and room size " Read full review on TripAdvisor 5/17/2012 Vote

2. All staff at the reception desk were extremely professional and it would be wrong, if we mentioned a single one of them.

"Value for money " Read full review on TripAdvisor 5/16/2012 Vote

3. The staff is very friendly and helpful.

"Great value and excellent staff. " Read full review on TripAdvisor 4/28/2012 Vote

4. The entire staff was friendly, helpful and courteous, they made me feel like a friend.

"Home Away from Home " Read full review on TripAdvisor 4/8/2012 Vote

5. The hotel staff were helpful and smiling.

"Value for money " Read full review on TripAdvisor 4/6/2012 Vote

6. My wife and I like to stay here because of its convenient location, spacious rooms, reasonable rates, and very nice staff.

"A Nice Recovery " Read full review on TripAdvisor 4/6/2012 Vote

7. Clean, quiet, good location if you don't mind 10 minute walks to sights, e.g. Empire State building, and helpful, friendly staff.

"Eastgate tower hotel " Read full review on TripAdvisor 4/5/2012 Vote

8. The reception staff were less than friendly - strictly business!- but the room attendants - Joyce in particular - were great.

"A good place to stay in NYC " Read full review on TripAdvisor 3/31/2012 Vote

9. Staff was very helpful and close to my daughter.

"Great Trip for family " Read full review on TripAdvisor 3/28/2012 Vote

10. Overall, a great base to see the city - but don't expect too much from the staff (with the exception of Anne at the front door - who was very friendly & in charge of tourist info/bookings/tickets etc) the general attitude and standard of customer service was poor, but sadly seemed to be pretty 'normal' in New York.

"Great location, average rooms, poor service " Read full review on TripAdvisor 3/21/2012 Vote