Eastgate Tower, New York City, Front Desk

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Rank

94th

Out of 676

Eastgate Tower	Average Price: $269 Check Rates

Hotel Class:

222 East 39th Street

New York City, 10016 View map

2-Star Hotel Rank: 13 of 144
Average review rating: 4.17

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (54) , MyTravelGuide (44) , Travelocity (59) , TripAdvisor (664) , YahooTravel (16)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (28) bar (43) bath (44) bathroom (218) bed (211) bill (16) breakfast (102) charge (38) check in (63) check out (17) check-out (10) closet (51) complimentary (10) concierge (13) cost (32) deal (38) decor (65) dinner (20) discount (11) food (53) front desk (73) hotel (1048) housekeeping (48) laundry (15) lobby (84) location (420) lunch (14) maid (10) manager (26) money (80) neighborhood (52) parking (20) pillow (13) price (179) rate (82) recommend (132) restaurant (183) room (1172) room service (14) service (105) shower (43) staff (420) street (69) suite (350) towel (46) tub (10) value (101) view (64) walk (249) wireless (29)

Front desk

Appears in 73 comments.

86% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (3) desk (73) efficient (3) friendly (9) helpful (20) housekeeping (7) lacking (3) management (4) pleasant (3) recommend (3) reservation (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We brought it to the attention of Negesti and her front desk colleagues and they corrected the problem -- they talked to the chaperones and moved us to the top floor where we didn't hear a peep during our remaining night there.

"A Nice Recovery " Read full review on TripAdvisor 4/6/2012 Vote

2. We asked to have our room changed, and the folks at the front desk were very accommodating.

"Nice people; 2nd-tier hotel " Read full review on TripAdvisor 1/3/2012 Vote

3. Negesti Thompson at the Front desk is a perfect representative of this property.

"Excellent Service and Value and spacious hotel " Read full review on TripAdvisor 12/24/2011 Vote

4. The front desk service is very good but there is a lack of information in the rooms and we only found out after our stay that they had an on-site laundry.

"Glad we choose Eastgate " Read full review on TripAdvisor 11/5/2011 Vote

5. The front desk staff were all polite and helpful.

"Good value " Read full review on TripAdvisor 11/1/2011 Vote

6. The front desk was helpful and nice.

"Excellent location and price " Read full review on TripAdvisor 9/19/2011 Vote

7. We were warmly welcomed at rhe front desk with ease of check-in.

"We had our own little apartment in NYC! " Read full review on TripAdvisor 7/1/2011 Vote

8. Negesti at the front desk is a wonder of efficiency and good humor, juggling many tasks simultaneously while still providing a smile and earnest friendliness and charm.

"Great neighborhood, good service, excellent bargain. " Read full review on TripAdvisor 5/31/2011 Vote

9. The front desk staff were pleasant and helpful.

"Excellent value! " Read full review on TripAdvisor 5/28/2011 Vote

10. While the housekeeping staff was quite friendly and always greeted us, the front desk staff could've cared less when we were standing right in front of them and the doormen/bellmen always looked like they'd rather be anywhere else but helping customers.

"Size isn't everything " Read full review on TripAdvisor 5/25/2011 Vote