Hotel Chandler, New York City, Manager

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Rank

41st

Out of 676

Hotel Chandler	Average Price: $348 Check Rates

Hotel Class:

12 East 31st Street

New York City, 10016 View map

3-Star Hotel Rank: 15 of 154
Average review rating: 4.05

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (79) , TripAdvisor (628) , YahooTravel (8)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (28) bar (131) bath (36) bathroom (221) bed (158) bill (9) breakfast (177) charge (10) check in (52) check out (20) closet (15) complimentary (50) concierge (14) cost (23) deal (27) decor (25) dinner (24) downtown (10) food (50) front desk (83) gym (21) hotel (1299) housekeeping (20) lobby (93) location (449) manager (11) mini bar (12) money (30) neighborhood (25) parking (14) pillow (36) price (124) rate (72) recommend (128) restaurant (116) room (1087) room service (20) service (170) sheets (23) shower (185) staff (500) street (123) suite (34) towel (54) tub (10) value (41) view (66) walk (169) water pressure (13) wireless (32)

Manager

Appears in 11 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:
liked (2) management (11) most (2) nice (2) problem (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk staff was the best part, especially the front desk manager.

"Most amazing experience in NYC in My life! " Read full review on TripAdvisor 10/26/2010 Vote

2. The service was generally very good and special thanks to Millie Front of House Manager who was a star and sorted out a complimentary bottle of the most delicious red wine to celebrate the special birthday.

"Welcome respite from the Big Apple " Read full review on TripAdvisor 5/6/2009 Vote

3. We stayed at this hotel in mid-January and while we found the rooms to be nice the manager was any thing but nice.

"Rude manager " Read full review on TripAdvisor 3/1/2008 Vote

4. , the manager was just great about clarifying this, while the desk clerk was utterly rude and dismissive when my wife pursued the matter).

"You`ll likely get what you pay for! " Read full review on TripAdvisor 5/25/2007 Vote

5. I thanked the manager, Millie Flores, and mentioned that I expected there would be a price adjustment for the first evening.

"Disappointing management " Read full review on TripAdvisor 1/18/2012 Vote

6. Millie (Front Office Manager) went out of her way to pull strings and got us 2 fantastic orchestra tickets for the Sunday night show.

"Exceptional customer service " Read full review on TripAdvisor 2/3/2011 Vote

7. Both the manager and the bellman said that it doesn't happen 'that often.

"Nice hotel...but, a roach crawled up my leg! " Read full review on TripAdvisor 10/11/2010 Vote

8. As a former Hotel Manager I might be fussier than most, but I had no cause for complaint.

"a most enjoyable stay " Read full review on TripAdvisor 3/1/2009 Vote

9. We then contacted Travelocity who contacted the hotel but the manager refused to give us the room even tough they weren`t full.

"Rude manager " Read full review on TripAdvisor 3/1/2008 Vote

10. The manager couldn`t of been ruder.

"Rude manager " Read full review on TripAdvisor 3/1/2008 Vote