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Rank
41st
Out of 676

Hotel Chandler

Average Price: $348  
 
Hotel Class:
12 East 31st Street
New York City, 10016 View map  
3-Star Hotel Rank: 15 of 154
Average review rating: 4.05
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (79) , TripAdvisor (628) , YahooTravel (8)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 83 comments. 
81% wrote positive comments about front desk
The following words were used in comments with Front desk:
clean (4)   courteous (4)   desk (88)   doorman (5)   free (4)   friendly (12)   helpful (24)   hot (4)   hotel (6)   lobby (4)   management (4)   need (11)   problem (7)   recommend (5)   welcoming (5)    
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1. Upon entering the lobby we were greet by a friendly front desk employee that checked us in quick and easy .
"LOVE. " Read full review on TripAdvisor   5/5/2012 Vote      
2. Beyond the front desk were two 'quiet rooms' w/ comfy sofas and a fireplace.
"Keep this a secret.. " Read full review on TripAdvisor   2/21/2012 Vote      
3. First, the positives: friendly and helpful front desk and bell staff; very clean and comfortable bed; very quiet (tho this was because my room faced the uninspiring brick wall of the neighboring building).
"good location but bathroom design deficiencies " Read full review on TripAdvisor   11/7/2011 Vote      
4. The welcome by the staff was excellent and the front desk were always polite and helpful when we had questions.
"Great location for Manhatten visits " Read full review on TripAdvisor   8/16/2011 Vote      
5. Here is what we experienced during our stay:SERVICE: We arrived and were warmly greeted by the doorman, and welcomed by the front desk staff.
"Great boutique hotel! " Read full review on TripAdvisor   8/2/2011 Vote      
6. What needs improvement is the front desk, where they need to be friendlier and more welcoming.
"An understated hotel in a great location, with good security " Read full review on TripAdvisor   7/29/2011 Vote      
7. Front desk were very courteous and friendly, and with coffee on hand in the lobby, even when there was a line, it was painless.
"traditional quality exceeded expectations " Read full review on TripAdvisor   6/22/2011 Vote      
8. The front desk clerks are extremely helpful with room assignments (I am a light sleeper and need a room away from the elevator and street noise).
"Friendly Staff " Read full review on TripAdvisor   5/23/2011 Vote      
9. Front desk staff was the best part, especially the front desk manager.
"Most amazing experience in NYC in My life! " Read full review on TripAdvisor   10/26/2010 Vote      
10. The front desk staff were very helpful, and assisted me to arrange travel to a meeting.
"Nice boutique hotel, great front desk staff, central location. " Read full review on TripAdvisor   9/8/2010 Vote      
   
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