New York Marriott Marquis, New York City, Service

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OpinionWell
Rank

75th

Out of 676

New York Marriott Marquis	Average Price: $465 Check Rates

Hotel Class:

1535 Broadway

New York City, 10036 View map

4-Star Hotel Rank: 31 of 106
Average review rating: 4.25

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (44) , MyTravelGuide (421) , Travelocity (41) , TripAdvisor (1868) , YahooTravel (309)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (77) bar (292) bath (31) bathroom (215) bed (257) bill (59) breakfast (269) charge (113) check in (344) check out (61) check-out (22) complimentary (29) concierge (206) cost (99) deal (61) decor (35) dinner (139) discount (39) fee (25) fitness center (54) food (283) front desk (132) gym (94) hotel (3100) housekeeping (76) lobby (248) location (1265) lunch (29) manager (56) money (95) parking (54) pillow (57) price (290) rate (156) recommend (210) restaurant (632) room (2763) room service (107) service (545) sheets (22) shower (87) staff (659) street (230) suite (70) towel (58) valet (36) value (56) view (1049) walk (286) wireless (68)

Service

Appears in 544 comments.

76% wrote positive comments about service

The following words were used in comments with Service:
clean (28) concierge (21) customer (49) elevator (23) excellent (54) expectation (26) floor (22) food (26) friendly (34) good (84) great (94) hotel (145) location (62) nice (25)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. But overall, this is a classy place with decent, mostly unpretentious service.

"Great stay, great location, just minor quibbles " Read full review on TripAdvisor 5/21/2012 Vote

2. Expected better customer service from a Marriott.

"Elevator death trap, BEWARE!!! " Read full review on TripAdvisor 5/20/2012 Vote

3. The service was flawless, and room service was great as well.

"Great view of Times Square " Read full review on TripAdvisor 5/9/2012 Vote

4. Luxurious bedding, great service.

"If you hate the Times Square crowds, use a different exit. " Read full review on TripAdvisor 5/1/2012 Vote

5. The restaurant in the hotel, but gave only buffet breakfast, great service.

"Good Time in New York " Read full review on TripAdvisor 4/30/2012 Vote

6. The service was great.

"Clean and comfortable. " Read full review on TripAdvisor 4/29/2012 Vote

7. The service is excellent.

"Perfect location & excellent hotel " Read full review on TripAdvisor 4/21/2012 Vote

8. I always pay 20% for good service but it is my choice to put a tip on, not the waitress.

"Survives by location only " Read full review on TripAdvisor 4/18/2012 Vote

9. The hotel service was excellent and we wouldn't hesitate to stay there again.

"Location is unbeatable " Read full review on TripAdvisor 4/17/2012 Vote

10. Great Service.

"Hotel in New York " Read full review on TripAdvisor 4/17/2012 Vote