Marriott's Waiohai Beach Club, Poipu, Front Desk

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Rank

5th

Out of 10

Marriott's Waiohai Beach Club	Average Price: $758 Check Rates

Hotel Class:

2249

Poipu, 00000 View map

3-Star Hotel Rank: 1 of 1
Average review rating: 4.36

OpinionWell Value Index: 2

Traveler reviews analyzed: TripAdvisor (318)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (16) balcony (27) bar (64) bath (24) bathroom (18) beach (415) bed (20) breakfast (29) charge (6) check in (23) check out (8) concierge (9) cost (18) deal (13) dinner (33) food (74) front desk (25) gym (6) hot tub (16) hotel (120) housekeeping (7) landscape (13) laundry (13) lobby (8) location (119) lunch (30) maid service (8) manager (10) money (15) ocean (128) parking (81) patio (6) pool (231) price (29) rate (13) recommend (33) restaurant (105) room (325) service (63) shower (12) spa (6) staff (84) street (18) suite (18) towel (18) tub (8) value (8) view (183) walk (41) wireless (6)

Front desk

Appears in 25 comments.

83% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (2) arrival (2) basic (2) concierge (2) desk (27) great (2) helpful (3) management (4) need (2) rude (2) staff (5) store (3) view (6) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Dave is a great guy who dropped and picked up the clubs at the front desk.

"Great Stay! " Read full review on TripAdvisor 2/1/2012 Vote

2. The front desk staff were welcoming and eager to please.

"Absolutely Great " Read full review on TripAdvisor 8/21/2011 Vote

3. Our room wasn't ready, but the front desk was very nice about storing our perishables in a fridge until our room was ready.

"You'd be crazy not to love this place! " Read full review on TripAdvisor 7/19/2010 Vote

4. Nothing was open around the resort to eat, so we called down to the front desk to ask about local nearby grocery stores or convenience stores.

"Very friendly resort! " Read full review on TripAdvisor 1/11/2010 Vote

5. The resort is fairly well positioned to get to various attractions on the island and the front desk is very helpful recommending places to go.

"Very friendly resort! " Read full review on TripAdvisor 1/11/2010 Vote

6. We immediately called the front desk and asked for help and a move to another unit.

"Rats are not good roommates " Read full review on TripAdvisor 12/27/2008 Vote

7. Upon our arrival the front desk said that we could move to a room in hale 2 the next day but would need to check out by 10 am and may not get a room until 4 pm.

"Easter in Kauai " Read full review on TripAdvisor 4/16/2012 Vote

8. We had a family member get sick during the trip and the front desk staff went out of their way to NOT accommodate us.

"RUDE " Read full review on TripAdvisor 4/2/2012 Vote

9. The staff, especially the front desk staff and front desk manager, are VERY rude.

"RUDE " Read full review on TripAdvisor 4/2/2012 Vote

10. Emails months in advance, follow up emails, phone calls before we left and when we arrived at the front desk reminded them of all my contacts with them.

"Great Location Nice Place " Read full review on TripAdvisor 3/19/2012 Vote