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Rank
7th
Out of 287

aloft Portland Airport at Cascade Station

Average Price: $135  
 
Hotel Class:
9920 NorthEast Cascades Parkway
Portland, 97220 View map  
3-Star Hotel Rank: 3 of 75
Average review rating: 4.38
OpinionWell Value Index: 9
Traveler reviews analyzed: Expedia (16) , TripAdvisor (307)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk Traveler Insight - Friendly Front Desk
Appears in 82 comments. 
100% wrote positive comments about front desk
The following words were used in comments with Front desk:
excellent (4)   friendly (14)   great (5)   helpful (19)   hotel (11)   lighting (3)   lobby (6)   need (5)   nice (5)   night (6)    
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1. The hotel staff at the front desk was very helpful and answered all our questions.
"Very Nice and Friendly Staff " Read full review on TripAdvisor   3/27/2012 Vote      
2. Most front desk friendly, nice, helpful, one am staff front desk woman grumpy and grouchy which was only bad Memory.
"Recommend? Yes!!! " Read full review on TripAdvisor   12/2/2011 Vote      
3. Actually front desk folk were nice too when I mentioned the noise.
"Sleepless in Portland " Read full review on TripAdvisor   10/9/2011 Vote      
4. Great front desk staff.
"Very Pleased " Read full review on TripAdvisor   9/2/2011 Vote      
5. We called the front desk and they were super fast in bringing up another bed (kudos to the night desk person!).
"Fun Hotel with a few flaws. " Read full review on TripAdvisor   6/28/2011 Vote      
6. Paul and Nick at the front desk were friendly and knowldgable of the area.
"Excellent " Read full review on TripAdvisor   5/30/2011 Vote      
7. You would like to think your top employees would work the front desk.
"Poor Front Desk Experience at Check Out! " Read full review on TripAdvisor   4/29/2011 Vote      
8. It seems that every time we passed by the hotel front desk, morning or evening, Stuart was there, greeting us by name, always with a big sincere smile on his face, eagerly helping all guests - no doubt, both he and his co-worker Kyle, VIP host, love their jobs, and the customers.
"A+A+A+A+A+ Friendly, Fun, Great location,TERRIFIC staff! " Read full review on TripAdvisor   4/25/2011 Vote      
9. The staff is outstanding (especially Katy at the front desk), the hotel is immaculate, great atmosphere, good food, great bar, quiet rooms, and I've never had a complaint.
"Best Value in Portland " Read full review on TripAdvisor   4/6/2011 Vote      
10. All of the front desk staff was helpful and kind, all hours of the trip.
"Fantastic Hotel " Read full review on TripAdvisor   2/27/2011 Vote      
   
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