Blue Heron Lakefront Resort a Festiva Resort, Orlando, Service

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Rank

61st

Out of 543

Blue Heron Lakefront Resort a Festiva Resort	Average Daily Rate: NA Check Rates

Hotel Class:

13428 Blue Heron Beach Drive

Orlando, 32821 View map

4-Star Hotel Rank: 26 of 59
Average review rating: 4.5

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (95) , TripAdvisor (150) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) balcony (79) bar (15) bath (27) bathroom (40) beach (25) bed (57) breakfast (17) charge (7) check in (39) cost (7) deal (8) deck (8) dinner (8) downtown (33) fee (18) food (16) front desk (31) hot tub (18) hotel (168) housekeeping (15) lake (114) laundry (16) location (104) maid service (11) manager (17) money (24) parking (74) patio (8) pool (151) price (41) rate (15) recommend (35) restaurant (41) room (281) room service (7) service (42) sheets (8) shower (12) shuttle (38) staff (86) street (15) suite (74) to park (8) towel (29) tub (20) value (16) view (133) walk (32) wireless (8)

Service

Appears in 42 comments.

93% wrote positive comments about service

The following words were used in comments with Service:
clean (4) convenient (4) desk (3) friendly (4) great (7) helpful (3) hotel (10) housekeeping (3) kitchen (3) nice (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. To get there the concierge recommended a car service: Omar of Atlas Transportation 407-242-2299.

"Convenient, comfortable, great views " Read full review on TripAdvisor 12/23/2011 Vote

2. The shuttle service to the parks was very convenient.

"Convenient, comfortable, great views " Read full review on TripAdvisor 12/23/2011 Vote

3. Manager MIchelle provides great Customer Service and went out of her way to make sure we were satisfied.

"Location, Location....but some issues " Read full review on TripAdvisor 12/9/2011 Vote

4. A Shuttle Service is always convenient and saves the extreme Disney parking fees.

"Just Checked in.... " Read full review on TripAdvisor 10/7/2011 Vote

5. Service of the front desk were always friendly and helpful.

"Great service, sticky floors. " Read full review on TripAdvisor 10/3/2011 Vote

6. Convenient, friendly and helpful service, thats all we can really ask for.

"Great service, sticky floors. " Read full review on TripAdvisor 10/3/2011 Vote

7. Great price, great service.

"Great service, sticky floors. " Read full review on TripAdvisor 10/3/2011 Vote

8. The service was excellent.

"WE LOVED IT AND WE WILL DEFINITELY BE BACK " Read full review on TripAdvisor 9/7/2011 Vote

9. The service was exceptional.

"Fabulous Experience " Read full review on TripAdvisor 8/29/2011 Vote

10. Very Clean, great customer service.

"Awesome " Read full review on TripAdvisor 7/3/2011 Vote