Crowne Plaza Hotel South Beach - Z Ocean Hotel, Miami Beach, Staff

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Rank

30th

Out of 468

Crowne Plaza Hotel South Beach - Z Ocean Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

1437 Collins Avenue

Miami Beach, 33139 View map

4-Star Hotel Rank: 3 of 34
Average review rating: 4.26

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (13) , Travelocity (1) , TripAdvisor (150)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (8) balcony (61) bar (58) bath (7) bathroom (38) beach (218) bed (51) bill (17) breakfast (20) charge (18) check in (21) check out (10) concierge (10) cost (9) deal (6) deck (16) dinner (9) fee (30) food (26) front desk (38) hot tub (43) hotel (413) housekeeping (17) lobby (23) location (85) manager (12) mini bar (8) money (13) ocean (114) parking (11) patio (10) pool (130) price (30) rate (23) recommend (31) restaurant (90) room (349) room service (13) service (79) shower (60) spa (22) staff (85) street (58) suite (83) towel (30) valet (11) view (54) walk (36) wet bar (12) wireless (9)

Staff

Appears in 85 comments.

95% wrote positive comments about staff

The following words were used in comments with Staff:
clean (7) courteous (4) desk (10) fantastic (4) friendly (21) great (10) helpful (15) hotel (20) location (6) need (9) nice (6) prompt (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff at the hotel was excellent.

"Great Location - Great Rooms " Read full review on TripAdvisor 7/11/2010 Vote

2. Staff all very friendly and helpfulmmmm .

"Faulty Towers vs. Fun Venue " Read full review on TripAdvisor 5/27/2010 Vote

3. Hotel staff was very helpful every time we had a complaint they responded immediately .

"Nice hotel if you have money to throw away!!! " Read full review on TripAdvisor 5/25/2010 Vote

4. Hotel staff was very nice as always and very responsive.

"Excellent as always! " Read full review on TripAdvisor 5/20/2010 Vote

5. Hotel staff was excellent.

"Great Location, Great Hotel " Read full review on TripAdvisor 5/17/2010 Vote

6. hotel staff was friendly and helpful, i called before arrival and talked with Victoria as i had some things i needed taken care of before i arrived, she took care of each one, so sorry i did not get to meet her.

"great location great shower great bed " Read full review on TripAdvisor 4/26/2010 Vote

7. Restaurant is open but limited menu but friendly staff.

"great location great shower great bed " Read full review on TripAdvisor 4/26/2010 Vote

8. Agree with previous reviews, great location, great room and shower, great and very helpful staff etc. My only issue was that as we were on holiday from the UK we didn't have a laptop so only internet access was $14 per day in the room.

"Lovely hotel with only one small problem " Read full review on TripAdvisor 4/22/2010 Vote

9. The hotel didn't charge us which i think shows the great attitude of the staff but you really need to improve access.

"Lovely hotel with only one small problem " Read full review on TripAdvisor 4/22/2010 Vote

10. From the moment we arrived the staff was friendly and energetic.

"Perfect Location " Read full review on TripAdvisor 4/8/2010 Vote